Official Firmware Update - v. 12.10.06 for Formuler Z12 Ultra

I dont know if this is related to the update,but it never happened before.

I was watching a movie in FHD and all of the sudden there was a complete freezing of the picture,wifi ok,signal strength 3 bars,no error message,so i switched to the HD channel of the movie,and it played alright.

It was not a VOD movie,but a movie on a regular channel,i guess its more likely to be a provider issue.

Moving the comment here to the official version.

When I search for a channel and then select it happens that MyTvOnline3 restarts.
This part has never happened before the latest version.
Unable to delete individual recordings.

Is this the new update?

Same as the 2 beta's before?

Who worked fine at my side✅️

Sorry for misunderstanding. But i thought it was a big and hughe update that was coming they said.

But the date is correct i see🤔

Will check it it later the day.

Gonna upgrade first my network with cat 7 cables today and two 2.5gig switches and nic's.

Random reboot issue for WiFi mesh users still not fixed.

No updates available. I have already latest.

Beta is final becoming.

Quote from F_Peter

Please check the guide below to send the usb log to me

💡 HOW TO

1. Format a USB flash drive as NTFS or FAT32
2. Connect the USB drive to your computer, and create a folder “_logdump” on the USB.
3. Insert the USB containing the _logdump folder into your device
4. Power on your device and reproduce the issue
5. Wait about 1 minute and remove the USB and connect it to your computer
6. Reply to your ticket attaching newly created log folder on the USB

You can send it to me at [email protected]

Also, please make sure to check if the issue only ococurs on wifi or both wifi and ethernet as well.

It's not that simple to reproduce though, it's completely random.

Quote from F_Peter

Couldn't reproduce both of the issues on my end.

Could you reproduce both issues and send logs seperately?

Now I've never done it.
A little tutorial on where to find the information.

Quote from Akita

Now I've never done it.
A little tutorial on where to find the information.

Press home menu button,naqvigate to settings(cogwheel),navigate to Helpcenter,then pressreport a problem,send logs.

Updated Z12 ultra to 12.10.06 official

Nordvpn still unstable on different protocols, other than that impressions with update are good.

Thanks Formuler

Quote from Wookie

Updated Z12 ultra to 12.10.06 official

Nordvpn still unstable on different protocols, other than that impressions with update are good.

Thanks Formuler

Keep it on protocol nordwhisper and or openvpn tcp.

And turn off "post quantum encryption"

Quote from henkie

Press home menu button,naqvigate to settings(cogwheel),navigate to Helpcenter,then pressreport a problem,send logs.

Thank you!
Sent.

I have upgraded to the latest firmware.

I notice now that on my Samsung TV adaptive HDR is no longer working on UHD channels.

I have to manually select 'HDR10' in settings on the Z12.

Previously I had the setting on 'adaptive' and it worked automatically... ???

Quote from mrneilypops

I have upgraded to the latest firmware.

I notice now that on my Samsung TV adaptive HDR is no longer working on UHD channels.

I have to manually select 'HDR10' in settings on the Z12.

Previously I had the setting on 'adaptive' and it worked automatically... ???

After switching on my Z12 today and selecting 'adaptive HDR' the box HDR switching is behaving as expected. Strange

Now for another error that occurs.
Never happened before.
I looked at my satellite receiver and then the Z12 starts like it does when you restart the box.
Shows VPN settings but the strangest thing is that the Z12 shows red. (off)
If I press the back button I get to the main menu where all apps are displayed.
This has now happened twice.

Over the time,since the update,i more often have sudden freezing of a live tv channel,normally tthis can be solved by switching to another channel,this however does not work lately.

It esp.occurs when i switch channels via back button press in last viewed channels.

Anyone else noticed this?

Quote from henkie

Over the time,since the update,i more often have sudden freezing of a live tv channel,normally tthis can be solved by switching to another channel,this however does not work lately.

It esp.occurs when i switch channels via back button press in last viewed channels.

Anyone else noticed this?

No sorry, not at my 5 portals.

Time? After 15 min, 1 hour? Or different?

Btw: u use wifi right? Switch to utp cable. (Minimal a cat5e or cat6 cable) Just for test and turn off wifi and reboot.

Since the update, trying to play a certain 4K movie from one of my portals just gives me a spinning wheel and seems to make the box unstable. Live tv doesn’t work and other apps, remote eg, don’t work. A reboot resolves this.
The same movie on my Z11 pro max works fine and gives no errors.

Quote from Duffyt

Since the update, trying to play a certain 4K movie from one of my portals just gives me a spinning wheel and seems to make the box unstable. Live tv doesn’t work and other apps, remote eg, don’t work. A reboot resolves this.
The same movie on my Z11 pro max works fine and gives no errors.

Mol3 have it sometimes that. Also on Z11.

You can reboot but you can also in mytvonline3, menu, Content manager, data sync, contents data and then refresh do.

Is faster.

Goodday

Quote from mrneilypops

After switching on my Z12 today and selecting 'adaptive HDR' the box HDR switching is behaving as expected. Strange

This just happened again. I had to exit MOL3 and start the app again to trigger HDR10...

I was just watching the first episode of the tv serie "the night manager"

On starting the ,2nd episode the volume was about 2-2.5 level increased,and there was a message "audio passthrough active" use tv volume to regulate sound level.

How is this possible,i didnt change any sound settings(just no surround activated from the start)?

Quote from henkie

I was just watching the first episode of the tv serie "the night manager"

On starting the ,2nd episode the volume was about 2-2.5 level increased,and there was a message "audio passthrough active" use tv volume to regulate sound level.

How is this possible,i didnt change any sound settings(just no surround activated from the start)?

A different episode can have a totally different soundtrack for example DD 5.1+ versus AAC. You can easily verify and compare the soundtrack of each episode by selecting the audio track menu option and compare them.

Quote from MCIF

A different episode can have a totally different soundtrack for example DD 5.1+ versus AAC. You can easily verify and compare the soundtrack of each episode by selecting the audio track menu option and compare them.

Quote from MCIF

A different episode can have a totally different soundtrack for example DD 5.1+ versus AAC. You can easily verify and compare the soundtrack of each episode by selecting the audio track menu option and compare them.

Thanks for the reply,but where can i find audio track menu option,in a tv serie?

Simply by pressing info button,it says dts5.1 in 2nd episode it is dd5.1 in first episode.,So you are rigtht that episodes may have different audiotracks,this however does not explain the vast increase in the second episode volume level as i set in sound settings"never use surround",so audio passthrough should not occur?

Quote from henkie

Thanks for the reply,but where can i find audio track menu option,in a tv serie?

Simply by pressing info button,it says dts5.1 in 2nd episode it is dd5.1 in first episode.,So you are rigtht that episodes may have different audiotracks,this however does not explain the vast increase in the second episode volume level as i set in sound settings"never use surround",so audio passthrough should not occur?

The movies and series are mosly downloaded from internet and can have different audio types.

It's increase sound often yes.

But if you setup "use no surround" it can use stereo sound or maby normal dolby digital 2.0 and that one can increase too i thought.

Dolby 5.1, Dts, dts-hd, dts:x and dolby atmos, atmos thruehd are real surround sounds.

And sometimes have some providers more audio and sub languages which you can choose.

Hi, has deinterlacing been fixed?

Thanks

Need to sort out vod and series on all models play 75% of th content and then just keeps buffering tried this on number pf services and all seem to have same issue but yet change to different device no issues

Quote from Dpritchard1988

Need to sort out vod and series on all models play 75% of th content and then just keeps buffering tried this on number pf services and all seem to have same issue but yet change to different device no issues

Do you use a vpn? Which one?

If it's Nordvpn then you need to turn off "post quantum encryption" and choose other protocol like Nordwhisper and or OpenVPN tcp protocol..

Goodday my friend.

I have a weird bug that MOL3 isn't pulling the vod through get failed to load vod data but I have refreshed the content it even tells me about the new episodes but can't get onto them

Quote from henkie

Thanks for the reply,but where can i find audio track menu option,in a tv serie?

Simply by pressing info button,it says dts5.1 in 2nd episode it is dd5.1 in first episode.,So you are rigtht that episodes may have different audiotracks,this however does not explain the vast increase in the second episode volume level as i set in sound settings"never use surround",so audio passthrough should not occur?

When watching the TV-Series press the UP ⬆️ navigation button on your remote. At the top of your screen a line with icons is being displayed. The left icon is a musical note 🎵

Select that icon and press OK, a list of / the available audio track(s) is being displayed with the associated codec (AAC, DD5.1+, DTS) etc.

See the pictures below:

When i turn on and off tv (lg oled c5 2025) and formuler box the settings of hdr mode is switched automatically to adaptive instead of dolbyvision. I have to manually set it back to dolbyvision.

Hi.

Since this update (the 1st since obtaining my z12 ultra), I have noticed that when starting to watch live tv on mytvonline 3, the first couple of channel switches result in the feed coming on then a black scree for a second or two before returning to the feed. Like I said, only happens for a couple of channel changes when device is powered up then it's OK. Any ideas?

Ìs AFR on live tv active?

As mentioned, that's the AFR kicking in.

Ok. Thank you both.

I haven't changed any settings in the mytv app so it is strange that this has just started to happen since the recent update.

But I suppose it's a good thing so nothing to worry about!😆

I use Surfshark VPN and sometimes the connection drops, spinning symbol.
If I disconnect the VPN and choose the same channel it works.
If I reconnect the VPN it works.
Does anyone have a solution for this?