problem EPG

Quote from badmad04

"Hello, I have a Formuler Z11 Pro MAX. Everything was working perfectly until I unlocked the portal in the system information by entering '000000'. After doing that, I had to enter the URL, login, and password.

Everything else works fine, but I can no longer load the EPG. I left it on the default settings. I’ve tried everything: clearing the cache, loading the EPG, and refreshing, but nothing works. In the portal settings, no date is displayed for the EPG, and when I try to force an update, it fails to load. As a result, all channels display 'No Information'. I have to go into the full EPG menu just to see the program listings."

Oh yes, I've already cleared the caches, performed a factory reset, and all of that... but still nothing works.

I also tried using a 5G hotspot from my phone, but it didn't work. However, on the Smart Pro app on my phone, the EPG displays correctly for all channels. Is this a problem specifically with MyTVOnline 3

You posted in wrong forum my friend.

can happen.😃, no worries

Anyway i saw yesterday evening that i also didn't have EPG.

I use vpn, will have a look today and try to find out what problem is.

But internet is out here at the moment, so can't do anything yet...

It's not on your side.

Quote from badmad04

Hello, oh sorry, I didn't realize this wasn't the right place to post. Could you please let me know if you managed to get the EPG to show up on your end? Thanks, have a great day.

Try going into Content Manager>content sources.navigate to epg icon above.press this icon.a pop up menu will appear.choose update EPG.

P.S.also check last epg update date in content source.

Srange,because i am having one provider in common with Lucky13,and epg is loading without problems,lets await Lucky133 testing on his side.

Quote from henkie

Srange,because i am having one provider in common with Lucky13,and epg is loading without problems,lets await Lucky133 testing on his side.

Will test it this afternoon my friend. First eat and check then the epg.

But like our friend badmad04 said, yesterday nothing and today.

And i had it yesterday evening with all my 5 providers. No epg. Strange on all 5 together. But like i said, will check this afternoon.

Goodday my friends

Testing now: time is right...

Update now epg and will check...

Restarted box 3 times.

Mytvonline3, Contentmanager, data sync, epg data, clear and update epg.

Everything fine again.

I use Nordvpn

Quote from badmad04

Hello, first of all, thank you for replying. But my EPG issue is actually different: when I lock my portal to just my provider, I receive the EPG for the channels... But when I unlock my portal to use other accounts, I no longer get the EPG for the channels. Also, the URL ends with /c/
But with my second provider that I enter (the temporary provider), I don't have any EPG issues.

So you are connected to a stalker portal.

Delete the last slash, so it end up with: /c

Click update after change url and refresh your subscription in Contentmanager manager. And check again my friend.

Or ask provider to convert your subscription to xtream codes.

Url, with a username and password.

Quote from badmad04

Hello, thank you for taking the time to help me. Now it won't connect at all... Can the provider see the connection attempts I'm making on the same box? I've been resetting it so much... My URL and password no longer work, not even on my phone where my account was already saved.

edit ; Strange, it works again when I lock my box with the provider. I used PCAPdroid on my box to see the URL, username, and password. Everything has changed: my URL, my username, and my password. Considering I had the same URL, username, and password for 8 years, everything has changed!

I don't understand, did the provider change the details because they saw me connecting multiple times with my credentials, or is it a bot that changes the data after detecting multiple attempts?

Hello my friend,

Only your iptv provider can change your credentials.

Url can be changed more due dns blocks.

You say to me the portal and username/pass change often.

Looks like your box is blocked by provider.

Which box do you have exactly?

Maby you can write down your portal, url, username and password.

And make a backup of mytvonline3 with an usb stick so your portal

If you want reset your box you have a backup of your portal etc.

Quote from badmad04

z11 pro max

Indeed, it was probably due to the DNS. After an hour, my account is working again with my old credentials. I ran another scan with the PCAPdroid app and my old data reappeared... I removed the '/' slash, but unfortunately, I still don't have the EPG. I'll just have to wait for my second provider to expire so I can lock the portal back to my default provider to get the EPG. Thanks a lot for your time anyway!

Can you check something for me and yourself?

Go to Settings > Storage & Reset on your Z11.
If a block is installed, you will see an option to "Check for configuration update".

If you find the "Check for configuration update" option, your device has a provider block installed. If you find it not there, then is no block installed and the box is fully under your control!

If you find it and you want to delete the provider block:

Go to Settings > Storage & Reset on your Z11.
If a block is installed, you will see an option to "Check for configuration update".
Highlight the configuration line, then press the 0 (zero) button 10 times on your remote. This will perform a factory reset and remove the block.

Quote from badmad04

Yes, I already did that at the beginning of the problem... but I can always do it again. I haven't installed anything on my Z11 box yet.

I will come back and let you know early this evening.

If there was NO block or you did it removd already it's not nessesary to check for block again.

Quote from badmad04

Thank you very much , thanks to you I have the EPG! After resetting, I told myself I would try modifying the URLs each time. For example, I have 'formuler.com:1234/c/'. I deleted the ' / ' at the end...
still nothing. I thought about deleting the ' c/ ' and it worked! I spent a week tinkering just to delete two letters.

So you removed /c.

Great job my friend.

So you watch with xc api?

Url, username and password?

/c at end of url is only nessesary with mac ic/stalker. Then you have only url. And no username and password.

Anyway, im happy for you.

It works now my friend!

Goodday

Quote from badmad04

Yes, my MAC address was in Stalker mode, my portal was locked just for the provider... I had asked him for the URL, username, and password to put my MAC into XC API. He gave me the username and password but not the URL, so I used the PCAPdroid app to capture my data... That's why I thought the /c/ was part of my data.

In any case, thank you for taking the time. I wish you a good day!

Hello my friend,

Thank you very much for your feedback.

Goodday my friend