Hey guys, I’ve got a weird problem I was hoping you could help me with. When I go to a channel which has ‘catchup’, I select a show and it starts fine. The problem is when I try to skip ahead via the ‘right arrow key’. When I press the ‘right arrow key’ once, expecting the show to jump forward ~10secs (or whatever amount of time you’ve selected, auto 10s 30s 1min etc), the time on the bar at the bottom will jump to the correct time, BUT the video/audio feed will just reset to where it was the moment I pressed the ‘right arrow key’.
I will press it a 2nd and 3rd time, and by now the bar at the bottom has skipped ahead about 30secs, but my video+audio keeps reseting to where it was when i press the right arrow key. Not until I press the right arrow key for a 4th or 5th time will the video+audio feed jump to the actually time which matches with what is shown on the timebar (so when it finally works, the video+audio jumps to about the 50 second mark).
When I try to watch a recorded show, or VOD, everything works perfectly. I don’t see the issues I’ve described above. The issues only occur while watching catchup. I tried multiple catchup channels, I did a factory reset, reboots, and none of this helped fix the issue.
Anyone else see this, or tips on how to correct this? If the developers need a video of this in action to better understand my issue, let me know. thanks