device did a few updates and now wont wake up.Red light is on but nothing happens. tried new cables, tv, etc and nothing,.
device wont wake up - is there a way to reset or do I send back
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- Miscellaneous
- Z7+
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kingrat2017 -
May 29, 2018 at 10:05 PM -
Closed
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- 4. Instruction Articles
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- Official Post
Follow the instruction " Factory reset" -> Z Series Instructions / Z Serie Anleitungen
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- Official Post
device did a few updates and now wont wake up.Red light is on but nothing happens. tried new cables, tv, etc and nothing,.
This is a known software issue.
You can install the new MYTVOnline beta (version 1.9.32) to resolve this issue.
Home > Settings > Update > Beta mode
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I cant even get into the settings to even do this.
the factory reset didnt work, tried it with a few different usb and nothing
i have no idea why people brag about this product when it has firmware issues
I
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The new update fixed it. Also changing power option from standby to power off fixed it for me prior to that too.
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same problem here with my formuler z7+ with the latest update it did works great but today i cant wake up my box either i cant flash the reset tool with USB
