Check Portal URL

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  • 4. Instruction Articles

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1st Official Post

    after the recent downtime ive had to find a new provider.

    They asked me for MAC and serial which i have provided by taking a photo of bottom of the box

    when they set it up and tell me its working i keep getting error message CHECK PORTAL URL even though its exactly right.

    i know they should know what they are doing but is it the serial number they need or ID?? my last provider just needed the MAC

    • Official Post
    Quote from Unclegusy2k

    after the recent downtime ive had to find a new provider.

    They asked me for MAC and serial which i have provided by taking a photo of bottom of the box

    when they set it up and tell me its working i keep getting error message CHECK PORTAL URL even though its exactly right.

    i know they should know what they are doing but is it the serial number they need or ID?? my last provider just needed the MAC

    "Server returned HTTP 404"

    1. This is displayed if you typed in the URL incorrectly in the MYTVOnline2 (MOL2) > Connections > Portal Edit menu or,
    2. You were given an incorrect URL or,
    3. It could be related to an HTTP redirection issue in MOL2 that was patched in the current beta software.

    Which version of MOL2 are you using now?

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    Duplicate support requests to the forums and helpdesk will be ignored.