Full aspect ratio not working with MOL2

Hi

I realized for quite a while that I don't get Full aspect ratio, I noticed that because one of the channels logo shows up not in same place when I use MYTVOnline 2 vs different IPTV app. I believe it's showing all videos using 16:9. I tried changing setting, I'm not sure if it's an old issue since I just learned about V-Format today but didn't work. see the screenshot (when using MTO2 vs other iptv)

I believe it's a glitch and maybe easy to fix

Thanks

anyone can replicate the issue? use the subs they have using MOL2 and different app

Thx

Quote from SAM

Do you use maybe on your TV the zoom function? Turn off and let the box show the right format.

I don't have it on. I made sure tv is set to full aspect and not 16:9 or zoom

It's gotta be either the box itself or MOL2. I haven't installed app in Z8 and tried. Not sure if we can use different iptv app on Z8

Can other try to replicate the issue

Quote from 175n

"full aspect" is probably the wrong mode. You should try 16:9 and make sure any overscan settings on your TV are turned off.

Not really. Maybe it's not called full aspect on LG OLED but rather original. And it's the same whether it's original or 16:9

Can someone try using their sub using nvidia shield or smart TV app and see if they can tell the difference compared to MOL2

I guess this is not a general issue? Am I just picky?

Picture should be full and not cropped, it has to be either the app or the box

I guess no one believes in this or can't reproduce it or I'm just too picky?

Quote from Mevi

What channel logo is that?

It's not channel logo. Rather server logo I guess. You can see the picture is like cropped when using MOL

Quote from Mevi

This is provider side. Was also like that for me.

I don't think so

Same server shows broader picture. See the attached image. If I use MOL2 it's kind of cropped, same server on different app and different device shows the other picture

I kind of noticed the problem (screen edges cropped) happens only when I see full screen on Z8, if I click OK and PIP is displayed you the full picture

See the attachment and focus of that logo that is on top left: picture if full when PIP and somewhat cropped when Z8 shows full display

Any thoughts?

Quote from SAM

Why don`t you change to 16:9 like 175n already suggested. I use also LG Oled and there are no visible cropped edges.

16:9 doesn't make any change. Actually original give larger picture compared to 16:9

In order to really reproduce the issue you need to have maybe something in the edge or pause the picture and see the edges, then click OK and see the same picture using PIP then more details will appear close to edges that are not there using full size.

Thx for trying to reproduce the problem