Firmware hotfix update 10.10.37 for Formuler Z10 Series released

Pseven, when did you do the update and do you have any problems with volume control?

Henkie after the update Wi-Fi was still the same so I factory reset and restart again with no luck I didn’t notice the sound because I haven’t used the box since

Pseven, in your case-noWi-Fi after update-,I would refer you to post#19 and post #22 by SAM!

Hello, yesterday I had to do a soft, then a hard reset on Z10Pro with a voice GTV-BT1 RCU, to try to fix a random problem of freezing 1 or many seconds, only on live channels appearing even in SD quality on a 200+Mbps connexion. The hard reset seems to have fixed the problem but after updating Formuler Remote, pairing again the BT RCU, the default virtual Gboard appears without micro..., anyway, I installed last version of LeanKey Keyboard from Playstore, activated it, selected this kb that I enlarge, it is much more visible than the small Gboard and always has a micro next to and on the right of the space bar. For some strange reason, similar to what I had experienced like 6 months ago with older versions of Formuler Remote firmware, when trying to make a vocal search inside of MOL2 that's to say for VOD, series, or even channels, and pressing ok on the virtual micro on LeanKey Keyboard on the screen, this does not beep like on my Z8, Z8pro, or Z10 Pro Max (where FORMULER REMOTE 0.5.3d DB is 3.0.0) and does not make any vocal search (firmware 0.5.3d, v 1.2.6, DB:- ... the only difference is no DB number on the Z10Pro)

on Z10Pro Max, vocal search is working and the only difference is by clicking in Formuler Remote on GTV-BT1, on the bottom left you can see DB: v3.0.0 like on this pic vs previous message on Z10Pro pic

I found that DB is the television database updated to eventually turn on/off a Sony, Samsung, LG, etc tv.. so my problem does not come from there..

Are you aware of some issues with the Z10Pro from December 21 when resetting them, problems as I said : Impossible to use voice search in BT see previous posts with details.

Quote from amehra76

Hey - I’m having following two issues,

1. WiFi issue

2. Sound is very low as compared to the TV volume (without box). My box is directly attached to the TV.

Tried Factory reset (dozen times), Audio optimizer and Sound Settings. But same problem.

Please guide!

Have you tried using your cell as a hotspot and using it for wifi for the update, I have had the same issue in the past and that is how I found a work around for it after the update it will find your local wifi and you can connect to it

I cant quite follow the discussion, as the update was withdrawn for quite some time now!

I dont see how,by means of your cell,you could do the update thats not available anymore?

If you still can’t check for updates, due to the box not connecting to your home wifi it will find your phone hot spot, not sure why or how just know it works

I have the z10 pro max.

Download the update but it doesn’t makes it better.

Today 25-08-2022, I helped a friend of mine with his Z8 pro with same provider same channels as me.

But unfortunately he has 100 channels more as what I have ?

Even if he change channels it’s much quicker as mine.

Now is my question is that because a short of codecs or another update on the Z10 pro max?

Normally I must have exactly the same.

Then I have a lot of connection failed call your provider.

Can someone this confirm ?

Or has the same problems.

Hello, you downloaded what update?

What does it not make better?

The updates where withdrawn (Quote SAM, recent monday Official post)

Does your Wi-Fi work adeqately?

Sometimes I have the same issue with my z10 pro max I just shut down the box by holding down the power button and hitting restart that usually fixes the issue limbo, if not hold down the power button and choose shut down, once shut down totally (about 15-20 se ) start the box once it logs into you iptv supplier it usually fixes it

Hi,JW,although it works for you,i do not think it is satisfactorally,for an advanced box as the z10promax,you should expect it to work perfect in its own right!

Thanks Al for the information,

And yes my internet it’s fibre 212 mbps and it works great.

I’m gonna try it to shut down and let you know.

I did an hard reset but still nothing change 😳

Hi, I send the log files now.

And the pictures I will do from Monday.

Then I have the pictures from my friends as well and mine.

Quote from Staff

Delete MOL2 and reinstall it again from Market app or Software update app on the home screen.

Log back into your portal and check again.

If the issue remains,

1. Please send logs right after the issue reappears following the next instructions: How to send logs

2. Please provide a comparison video for further investigation. You can upload the Image/Video file here: https://streamable.com/ > Upload file > Copy link > Paste the link with your reply.

I also tried this, all settings will be in cache, manually removal is also not working.

I live in the Netherlands, the update is not availible here! Why not.

In one of your previous posts you mentioned that you bought one of your z10promax boxes in july,so you must have the mytvonline2 update 10.10.35 update,updated on the 6th july in the usermarket.I also live in the Netherlands and it is still available in my z10pro!

Now that I checked it twice I Found out that is present two times in the market;in the top 10 apps as well in the OTT/IPTV apps.So I dont see a reason you can not have these updates?

Evening can anyone help ive been having issues for weeks now formuler z10 pro max and on z10se where the 3 lines on controller dont respond with box i have replaced batterys and the only thing what makes it work is going into apps force stopping mytvonline clear cache and reboot box this is happening more and more …also some of the channels keep disappearing the catergory is there but it says no channels again a reboot on the box brings them back i feel like im constantly rebooting box any help is much appreciated and this isnt just me cause i have friends who are having same issue

Hi ,there DP, I dont know if i understand your problems correctly. Do you have all boxes connected to one provider connection?

Because each box needs its separate connection (otherwise the IPTV business model would be seriously flawed!)

Maybe you could try to uninstall mol2,and download it again,to see if the reboothing issue disappears?

Hi DP my box does the same since I did the last 2 updates, a bit frustrating but I’m sure they are aware of the issue and will either have a hot fix or a upgrade

Also HE they are top line boxes and we shouldn’t have to use a hotspot from our cell, I had to do it last year to get the update on the z8 pro boxes, it was probably something to do with my modem as taking the box to the clients house it upgraded fine

Hi,JW, i am glad you consider the z10 series boxes are topline boxes and your confident that after the relevant hotfix updates everything will be hunky dory again!

https://streamable.com/6tv6vf

On the top that’s the box of my friend which has more channels as me?

U can see it on the bottom picture.

Only he has the Z8pro and I have Z10 pro max?

Here I got the same problems. Having a z10 pro max and it's usually real slow, switching channels often appears to 'network issues, http 301,502' etc while my network should be good or it says my account is blocked 😅.

Mostly the box restart helps alot. But last few days/weeks it happens a lot that I hardly get my channels back on and I took me like 10 minutes the get some channel online again.

Previous updates didn't help alot. I read a lot about the problem is caused by z10. Is it really worthy to switch to the z8?

Hi,DA,why switch to z8,just have patience and wait for the hotfix /update for your z10,and i am sure devs will find a solution for all reported issues?

If it says "my account is blocked", there may also be a Provider problem!

Quote from @limbo2022

On the top that’s the box of my friend which has more channels as me?

U can see it on the bottom picture.

Only he has the Z8pro and I have Z10 pro max?

hello, are you already sure that your friend has the same server as you, because if he is on another server it is normal that he has more channels than you

I’m 1000% sure about I know what he has and what I have and that is the he same provider.

Sometimes i have same issue on my z10 pro max. Channels disapears. I have same sub on my z8 and there everything works fine. Sometimes it help to restart z10 than all channels coming back

Hi,SP, I just had the same experience as you. Whole folders without channels i.e. UK,FR,ITA etc.Restarting did not solve the problem, but turning the box (z10pro) off and reconnecting to portal did!

I already contacted my provider about no channel,-empty folder- of UK,so i do not know for sure if they did something from their side?

Quote from henkie

Hi,SP, I just had the same experience as you. Whole folders without channels i.e. UK,FR,ITA etc.Restarting did not solve the problem, but turning the box (z10pro) off and reconnecting to portal did!

I already contacted my provider about no channel,-empty folder- of UK,so i do not know for sure if they did something from their side?

I dont think its a problem from provider, because i have same provider on my z8 and there is no problems with missing channels

Quote from henkie

Hi,DA,why switch to z8,just have patience and wait for the hotfix /update for your z10,and i am sure devs will find a solution for all reported issues?

If it says "my account is blocked", there may also be a Provider problem!

Well I have patience but there should be a good update to fix the problem. Why switch? Because several people told they aint got the problem with that. All I want is the devs to fix this problem as its there for a long time already. Or else a work around for the time being 😉