Z11 and Mol3 Bug and issue reports
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- Z11 Series
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SAM -
October 27, 2022 at 9:07 PM -
Closed
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- 4. Instruction Articles
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Je voudrais faire référence à un article de TROY, qui, indépendamment du fabricant, a testé le Z11promax pendant une période de 2 semaines, en citant tous les avantages et les inconvénients de l'appareil.
Pour toutes les personnes qui doutent de l'achat du Z11, cela peut être très utile.
Vous pouvez trouver l'article sur TROY.COM; examen du Z11promax.
Pour moi, il est clair que l'achat du Z11promax est un investissement judicieux pour l'avenir !

Thank you, if we could have the exact link that would be cool, thank you 😉
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I am sorry ,i already deleted the post,but if i remember exactly it is TROYPOINT.COM, and then search for review of the formuler Z11promax!

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Antonio,the link to the independent review is :https://troypoint.com/formuler-z11pro-max/
I hope this will guide you to the right article!

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The link to the review works some what haphazzardly, when you scroll down on the page you will again find a search option,you need to click on android box, and from there you are in the z11 review article

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- Official Post
Go to search on main homepage and search for Formuler, will be shown instantly.
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How can I get my vod menu to look like this? Mine is showing no info. Is it up to the supplier to add this kind of stuff?
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- Official Post
You need to use XC Api Portal.
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- Official Post
How can I get my vod menu to look like this? Mine is showing no info. Is it up to the supplier to add this kind of stuff?
It works on some MAC portals that have made the necessary server-side customizations to support displaying extra metadata.
It should just work on XCAPI portals (username/password login) as SAM said.
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It works on some MAC portals that have made the necessary server-side customizations to support displaying extra metadata.
It should just work on XCAPI portals (username/password login) as SAM said.
Worked perfectly. Thanks!
Also seems my epg issue got resolved by using username and password. Great stuff!
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Hey all
Have my pro max 3 weeks
Its a lovely box came from z10 pro max {its in the other room now }
but i have 2 little things that isnt working good or i do something wrong
1 epg is 1h off. Played with the settings with 1+ 2+ or 3h+ but i cant fix it somehow used the username and password method
2 Have a 128gb usb flash in my z10 pro max its working i put in the box and has worked just 1 day next day it doesnt recognize it have formated several times but doesnt work anymore
But when i put in the other box its working immediately
i hope it can be fixed sorry for my broken english
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1-In the VOD, the field "date added" is missing, I think all fields have their utility.
2-Also, when the synopsis is too long, there is no way to scroll down to read it until the end, the same with the long synopsis in the series.
3- A counter of the number of movies and series is missing in each category (it is already present for the channels, it would be great to have it for VOD & series)
4-When setting up a portal, the wizard to hide groups should be optional and there should be a button to skip it otherwise, it's a bit long if not necessary to go left then go to next, and repeat it 3 times.. for nothing. In most of the cases, there is no group to hide.
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All my iptv services are working great on mytvonline3. The problem I'm having is with a well known free m3u playlist, PlutoTV. On every other player I've tried it works fine but on mytvonline3 every time it comes to a commercial the stream freezes and won't come back on unless I switch channels and come back then it restarts. The guide and channels load perfectly its just the commercial problem. If anyone has a fix for this it would be greatly appreciated 🙂
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- Official Post
1-In the VOD, the field "date added" is missing, I think all fields have their utility.
2-Also, when the synopsis is too long, there is no way to scroll down to read it until the end, the same with the long synopsis in the series.
3- A counter of the number of movies and series is missing in each category (it is already present for the channels, it would be great to have it for VOD & series)
4-When setting up a portal, the wizard to hide groups should be optional and there should be a button to skip it otherwise, it's a bit long if not necessary to go left then go to next, and repeat it 3 times.. for nothing. In most of the cases, there is no group to hide.
1. It is planned for future improvement.
2. currently being fixed. If the synopsis is long, a "Readmore" feature will be added.
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When editing a portal adress, it would be good if not all favorites and watch history gets erased. Nothing was erased when doing it on MYTO3.
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hello when will the channel list be upgraded on z11 pro max beta arrival may problem not solved the problem only appears from page 2

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hello, on any channel with any subscription, I always have the image that freezes after a while, I have to change the channel and come back afterwards. If someone is if there is a setting or where it can come from. Cordially
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evening all,
After a bit of help if possible. First of all, z11 and mol3 is the dogs danglies.
Only issue I seem to have is that at least once a week after the box being in standby when powering on the screen just stays on the Formuler screen with the bouncing coloured balls, with the balls bouncing. Then if I leave it the box goes into recovery mode, and "can't load android system" message.
Once I press try again the box loads up as normal
Is the preventable or is it something I'll have to live with
Thanks in advance for input
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- Official Post
Hi Ashleyj,
install latest beta update and test again if the same issue appear -> BETA FW. 11.1.40 and MOL3. 11.1.59 for Formuler Z11 Series
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cheers, will give it a go
Thank you
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Since upgrading to the latest beta I am having issues navigating on the home screen. When I navigate left or right the response is flaky and sometimes ends up in 'app relocation' mode.
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- Official Post
Restart the box again.
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SAM After a hard reboot the remote control is now responding correctly.
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Good evening,
My Z11 Pro Max will not power up from standby. I have to unplug the power supply then plug it in again. It then starts up but tries to close down again as it did not shut down properly in the first place?
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hello with this new update the Replay advances from minute to minute but otherwise no problem apart from the EPG thank you for your work
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- Official Post
Good evening,
My Z11 Pro Max will not power up from standby. I have to unplug the power supply then plug it in again. It then starts up but tries to close down again as it did not shut down properly in the first place?
This issue is reported and being fixed.
As a temporary work around, please set CEC setting to off.
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On certain playlist some channels will not play and they work on other iptv players. Keep receiving this
An error occurred: UnsupportedHlsSubMediaChunkException
Any way to fix this?
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Hi, I’ve just updated myz11 pro max and mol3 and now my films are freezing every few seconds. Tv and series are working ok though. Can u suggest a fix, thanks
Most of times freezing is a provider issue,did you contact yours?
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try to change the buffertime in settings, playeroptions in mol3
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Contacting provider was the first thing I did. If it was a buffer issue then wouldn’t it also happen with live tv and series and not just with films. Plus only started immediately after update and was fine before it. I really do appreciate the replies and suggestions. Thank you
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Just adjusted buffer but still happening
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- Official Post
Restart Router.
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Ok, just bought Z11 pro and it's pretty straightforward in the iptv department. I'm enjoying my provider right now with a live match, no freezes, AFR is working pretty dope and the only time i've got connection lost error 401 was when i did a huge update on my fire stick that affected the formuler, other than that everything seems good in the iptv deparment
Now there is some problems in android permissions and i know why because i have nvidia shield and it happened there too, somehow they fixed it with a popup message that allowed the file explorer app (x-plore, fx, es, etc) to access those files ( inside internal storage -> android -> data) and we just needed to say yes, but it transported us to another app, a file explorer app that came with the rom and that's what i think is missing in the formuler. Because the popup appears on file explorer + but there is no file explorer system app to do it, so there is no way to access those files and while it's not a major issue for many, for me in kodi is very important to access those files.
Given i know this is an android 11 issue i'm going to try to find workarounds but i wanted just to let you know about my experience.
I also have a minor issue in AFR of both Kodi and Plex, meaning it works like charm, both refresh rates work ( 23,976HZ and integer values like 24HZ which is a big relief) but it always change resolution from 1080p to 4k. I would love to be able to keep it at 1080p for some movies. Still a minor issue because there is a workaround in Kodi at least by disabling AFR and put it manually before every movie but it's a bit boring to do that every time and sometimes we don't know the stuff we have in 24fps and 23,976fps, so there's that.
Keep up the good work

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Hi, I got a problem with series on my Z11 Pro Max... I cannot change between seasons, it keeps showing the last season episodes and I simply cannot change for season 1 episodes for example...
I got this bug on last version but also with this new update that came today

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- Official Post
Just adjusted buffer but still happening
Please refer to the article and check again.
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- Official Post
hello, I have a Rii x8 bluethoot keyboard with usb key with my z10 pro max the language is French, on my z11 pro max I do the same but the keys do not match yet I compared the parameters of the 2 boxes and they are same thing, what should i do?? or is it a z11 bug?
Regarding this, I sent you PM.
Please check.
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Sometimes when selecting a channel, the screen goes black and I have to pull the power cable out and put back in to get it to work again.
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still the same problem with the replay after yesterday's update see the photos use mac address
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Pressing favourite on remote while watching tv doesn’t bring the list up directly, you have to press right first.
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Hi Forumuler Team. We done for sorting the VOD / TV-Series issues with the latest update.
However, there is now an issue where you cannot easily fast forward or rewind on TV-Series / VOD or catchup without having to press various buttons to then be able to do it.
Is there going to be a fix for this?
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