Any previous epg recorded programs will not load, just comes up "cannot play this video". Cannot seem to fix this does anyone know what is happening and how to fix?
epg (red dot) recorded won't load
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- Z11 Pro MAX
- MYTVOnline3
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JCT3 -
March 23, 2025 at 12:27 AM
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- Official Post
Check your Recording device on PC if all data are on it , connect again and restart the box, test again. Think about new formatting of the recording device if still doesn`t work.
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- Official Post
Try to clear EPG cache and reload the EPG.
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The recordings that I'm trying to play are on sky F1 channel and other sports channels are in the epg. I have tried clearing and reloading the epg but to no avail. Do some channels block their recordings on the epg.
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If you mean what's called "catch up", the earlier programs shown in the EPG with the dotted circle and play button, I have the same trouble. It's the provider. It's marked as playable but will never load. I only had one provider where that worked well, and I miss the function greatly.

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I have a Z10, MOL2. My recordings do not play, just spin & spin. I cleared everything. Deleted recordings to have plenty of space on USB. Now when I go to play a recording it shows, zero minutes of recording. Any suggestions.
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Try reformatting USB to nfts with Rufus tool on laptop or PC.