Hi,
A few days ago I bought a new Formulerm S Turbo. It was working quite fine until yesterday when it crashed. I've uploaded a new channel list and after reboot the receiver does'n want to wake up. The front LCD displays "boot" and "load" for a few seconds and after that it becomes totally black. After some time on the TV there is an info "The laucher does not response". Does any one know how can I restore the system? Can I do this myself or it needs to be performed by the authorized service (it still under warranty)? What could caused that issue?
S Turbo - Launcher doesn't response after Channel List upload
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- S-Turbo
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freddy76 -
November 5, 2017 at 1:56 PM -
Closed
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- 4. Instruction Articles
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- Official Post
I've uploaded a new channel list and after reboot the receiver does'n want to wake up. The front LCD displays "boot" and "load" for a few seconds and after that it becomes totally black.
When you press on Menu Button, can you see something? I think your channel list was not accepted and is now empty.
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When I press the Menu Button it still doesn't respond. The screen remains black. Only when I press the Stand-by Button for a few seconds, a reboot menu appears.
The channel list seems to be ok. I can open it in the ChEdit4Android and it looks ok. Probably something went wrong during an upload or reload.
But assuming that something is wrong with the list is it normal that the Android crashed? Can I restore it somehow by maself? -
You can try this recovery method.
https://viva-tv.ru/proshivki/voss…sg7286/#msg7286 -
You can try this recovery method.
viva-tv.ru/proshivki/vosstanov…hdenija)/msg7286/#msg7286That's what I was looking for. System recoverd, everything works fine. Big thumb up! Thanks arion75!
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- Official Post
Nice to hear it works again
Here the How to in English.
S Series recovery:
1. Format USB Stick with Fat32, download the file "Factory_reset_sw" and decompress.
2. Copy the attached file (use the proper one for your STB, (S Mini) or (S Turbo)!) in to USB root (please without other files in root, copy only needed recovery file) and change the file name to "update.ird"
3. Turn off your STB, unplug the cable and plug in your USB Stick.
4. Plug in your Cable and receiver starts to reboot.
*. Please click and click the Channel UP button continuously from start on RCU when rebooting.
5. When you see "updt" on front screen, it does factory reset. -
hi,
My Smini is bricked after an update I tried this method but didn't work can somebody help me please.
Thanks -
- Official Post
Did you use proper file (S Mini) for your Box? Tell us what happens when you do the procedure, see any Logo or error message? If this instruction doesn`t work then you need send your Box to repair.
Important is the CH UP: After power ON, at same time clik continuously CH UP until Android update animation appear (Stop pressing CH UP button now), it will factory reset with Android Logo if it works.
(Please retry. maybe you can click CH up button before plug in the power)
If you see "Android logo" with ERROR message, the box cannot be reset with manual factory and needs to be repaired. -
hi,
Thanks for the reply unfortunately the box doesn't do anything just black screen I think will send it back for a refund.
regards -
In the same way, try to install the original software. Only need to rename to update
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Hi Arion75,
Do you have a rescue file for the S Turbo? The receiver is not bricked but is stuck in 'test mode'. we can disable the test mode in the software section however the firmware remains in test mode, even after reboot and factory restore.
We tried the recovery launcher for the S Turbo but issue still remains.
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The test software will set only the next release of the software.
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Some problem i think... I sent a channel list via usb. Automatically it's restarted and then black screen. I put the "update.ird" file on formuler 4k s turbo and pressed channl up at power up. On display of decoder write "udate" - it's restart but - colored circle on screen tv but then.. black screen. Pressing other botton on remot control on screen tv is write "'l'app Launcher not risponde" closed app or attend but the 2 choices not work and black screen again.
Help me please -
The receiver is not bricked but is stuck in 'test mode'.
With the test version there is a rollback in online mode. -
My be that the decoder in blocked because i have sent the file of channel list in format .asvc and not in .nsvc??
Can help this?
Thk -
Some problem i think... I sent a channel list via usb. Automatically it's restarted and then black screen. I put the "update.ird" file on formuler 4k s turbo and pressed channl up at power up. On display of decoder write "udate" - it's restart but - colored circle on screen tv but then.. black screen. Pressing other botton on remot control on screen tv is write "'l'app Launcher not risponde" closed app or attend but the 2 choices not work and black screen again.
Help me pleaseI have the same problem... I've uploaded a new channel list and the decoder doesn't want to wake up after reboot. I tried to recover the system using the "update.ird" (it helped last time) but this time it doesn't work. I have sill "laucher does not response" on my screen - same as robertjust. I used "*.nsvc" channel list file which was previously working without any issues. The Formuler's channel list becomes my nightmare...
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Hi Arion75,
Thank you for the file and feedback. Unforgettably i cannot seem to get out of the test mode. The file did however allow me to perform a factory reset. but it takes be back to test mode.
I may have to wait until the next test.release.
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I used "*.nsvc" channel list file which was previously working without any issues. The Formuler's channel list becomes my nightmare...
You need to make a list of channels and no problem. You have a problem because you're using someone else's channel list. Take your time and make it. Using the remote control the built-in [lexicon]editor[/lexicon] much faster is the list of channels. And save it on the drive for the reserve. -
The list I uploaded is based on my list but grouped into favorites. It's my list which previously was working correcly. I don't understand why channel list creates so many problems and why it mostly ends with Android crash? And why I cannot restore the Android back?
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"You need to make a list of channels and no problem. You have a problem because you're using someone else's channel list. Take your time and make it. Using the remote control the built-in [lexicon]editor[/lexicon] much faster is the list of channels. And save it on the drive for the reserve."
But now that the decoder is blocked how can i do it?
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But now that the decoder is blocked how can i do it?
The question you need to ask the developer. I am just a fan like you. -
The question you need to ask the developer. I am just a fan like you.But the developer does not read these posts? What is the name i need to write?
Thk -
- Official Post
I already asked Formuler about this issue, waiting for replay.
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Ich habe das Gleiche Problem. Senderliste aus dem Forum installiert per usb hat einwandfrei funktioniert. Dann bearbeitet wieder eingespiet Ok.
Nochmalig bearbeitet eingespielt und jetzt !!!Gerät startet mit screen . danach Runder Bootkreisel .danach schwarz .
Es geht nichts mehr.
eine neue oder auch update.ird kann nicht aufgespielt werden wie beschrieben gerät vom strom trennen , einstecken und die kanaltaste nach oben drücken bis update erscheint funktioniert erst garnicht da er garnicht vom usb startet.
Im Gegenteil er legt 2 Ordner auf den Stick einen order mit namen Android. und einen zweiten ordner mit Lost.dir
Da bin ich mal gespannt wie das Problem lösbar ist.
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The problem is the same for everyone... we are all waiting for the solution!
I hope this coming soon -
- Official Post
To everyone experiencing the Launcher Not Responding issue, can you please provide the following info?
- Part number: First 4 characters of the PN. from the sticker on the bottom of your unit
- Firmware version or last known version before LNR issue
- Upload the channel list you used to a file sharing site (Google Drive, Dropbox, mega, etc).
Above data will be helpful in resolving this issue.
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Good day, the launcher on the s mini is crashing and cannot turn off via the remote. Therefore I have to unplug the device
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To everyone experiencing the Launcher Not Responding issue, can you please provide the following info?
- Part number: First 4 characters of the PN. from the sticker on the bottom of your unit
- Firmware version or last known version before LNR issue
- Upload the channel list you used to a file sharing site (Google Drive, Dropbox, mega, etc).
Above data will be helpful in resolving this issue.
Part number: KTST1780XXXXXXXX
Firmware: I don't know.. I think of the factory
List channel sent (see attachment) -
Above data will be helpful in resolving this issue.
Hi. Boxing AS4K(it's the same Formuler S Mini)
1. The serial number on the photo.
2. A test version of the software.
3. The channel list is not loaded. My colleague unknowingly did a rollback to the old version of the software. And then in addition to the boot logo, nothing happens. Please help in this matter. -
Hi all.. Is this problem also known with the formuler Z+ ? I cant get mine back from standby. Only what I see is standby and doesnt reacting on anything. Can I specially do something for the Z+ ?
THankss all
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To everyone experiencing the Launcher Not Responding issue, can you please provide the following info?
- Part number: First 4 characters of the PN. from the sticker on the bottom of your unit
- Firmware version or last known version before LNR issue
- Upload the channel list you used to a file sharing site (Google Drive, Dropbox, mega, etc).
Above data will be helpful in resolving this issue.
KTSM
1.4.0 (Default from manufacture i believe)
no channel list used as returned from buyer. -
- Official Post
Hi. Boxing AS4K(it's the same Formuler S Mini)
1. The serial number on the photo.
2. A test version of the software.
3. The channel list is not loaded. My colleague unknowingly did a rollback to the old version of the software. And then in addition to the boot logo, nothing happens. Please help in this matter.Hi, thanks for the feedback.
Although the Openbox AS4K is manufactured and developed by the same team, there are quite a few differences in the code base.
The AS4K is optimized and sold for use in CIS countries and some ex-Warsaw pact nations.To get the best support, I recommend you purchase official Formuler Europe products in the future.
In any case, your software rollback softbrick issue seems to be a little different than what has been reported here so far.
Your new issue and symptoms have been forwarded to the devs for analysis.
Hopefully they can reproduce the issue and provide a solution to you soon. -
- Official Post
Thank you everyone for the valuable feedback.
The devs have requested some more data to resolve the LNR issue:
- Please list the plugins that were installed and started before the issue arose
- Please take a picture or video of the TV screen as the box is booting up and when the LNR (Launcher not Response) message is displayed
We plan to release the OFFICIAL Formuler Factory Reset tool very soon.
SAM will provide all details and announcement later.Once again thank you everyone for your participation and feedback while we try to resolve this issue.
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Your new issue and symptoms have been forwarded to the devs for analysis.
Hopefully they can reproduce the issue and provide a solution to you soon.
Thank you for your feedback. My colleague has restored his box. Our representative gave him the file to restore in the form of update.ird and the box is already restored. Thank you. -
NEWSSSSSS
On a Persian website I found and downloaded the Xcruiser585 recovery file and my decoder is working !!
Tell me I can attach the file.
Robertjust -
And you can link to this file?
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See attachments
1. Format USB Stick with Fat32, download the file "Factory_reset_sw" and decompress.
2. Copy the attached file (use the proper one for your STB, only (S Turbo) in to USB root (please without other files in root, copy only needed recovery file)
3. Turn off your STB, unplug the cable and plug in your USB Stick.
4. Plug in your Cable and receiver starts to reboot. *. Please click and click the Channel UP button continuously from start on RCU when rebooting.5. When you see "updt" on front screen, it does factory reset.Remove and reset power and all ok
Robertjust
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This is the same file that is on the previous page. Bytes in bytes.
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No it's different.... on the previous page is 531 kb and this is 567 kb and work perfectly.
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You are wrong look. If you extract from the archive both file have a size of 580 212
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