Official MYTVOnline 3 Hotfix Update - v. 12.1.33 for Formuler Z11 and Z mini released.

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  • 4. Instruction Articles

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  • hi

    Little confirmation (on Z11 PM, MOL3): same here: on 2 of my providers the last +/- 2 weeks the vods and/or series are sometimes '0'. After manual content update of only this provider, all is back ok. Nothing changed in setup, apps, providers, ...

    Can you provide info on the number of Live TV, VOD and TV-Series per provider and how many providers you have active?

  • Can you provide info on the number of Live TV, VOD and TV-Series per provider and how many providers you have active?

    hi

    I made (about last summer) several posts with my findings & results. 1 Box is still relatively unstable, while my now 'main' box is more stable.

    Main box: 5 providers active, total live tv ca 125k (47k on 1 provider), total vods ca 150k (51k on 1 provider), total series ca 35k (10k on 1 provider). On vods and series countries are limited provider side to only the countries and languages I need.

    Formuler Z11 Pro Max - XC API Portal - Mol3 (standard and occasional TiviMate as backup) - External HDD Toshiba 1 TB (usb 3.0) - Nord VPN

  • hi

    Little confirmation (on Z11 PM, MOL3): same here: on 2 of my providers the last +/- 2 weeks the vods and/or series are sometimes '0'. After manual content update of only this provider, all is back ok. Nothing changed in setup, apps, providers, ...

    I have the same issue for a few weeks now, VOD and Series buttons are missing. After manual sync all is good. Also sometimes Live TV is not working either, the provider lists are there but there are no channels.

  • provider lists are there but there are no channels.

    Should be fixed with next update. No date yet, devs. are busy with many Boxes.

  • HHello everyone, I'm also having problems with the TV channels. I have 3 active providers, 3 bars in Mo3, Afr on, a time delay of about 3 minutes, and image lag on almost all channels. However, the VOD service is excellent.

    Afr on? Turn it off for tv channels only.

    Try free trial if you have the same problem. Maby bad provider or to less servers. Can be anything


    Are you using ethernet cable? If not, please use ethernet cable. Also 3 minutes is not nice. Way too long my friend.

    Are you use vpn? If yes, which one?

  • Afr on? Turn it off for tv channels only.

    Try free trial if you have the same problem. Maby bad provider or to less servers. Can be anything


    Are you using ethernet cable? If not, please use ethernet cable. Also 3 minutes is not nice. Way too long my friend.

    Are you use vpn? If yes, which one?

    Hello and thank you for your help, but looking through the 5 pages of this thread, I see that I often have the same problems. Regarding your replies, I have of course tried other servers and providers, and even spent days testing, but it's the same. Watching a football match is a feat without being spoiled. As for AFR, it's identical whether it's on or off. I tested it, and I would say it's slightly better when it's on, with less panning. I'm properly connected via Ethernet, fiber optic, 980 Mbps upload and 880 Mbps download, as tested on Analytics.

    Not the vpn

  • My apologies if the translation is bad, I am French and I am using a translator.

    Try a vpn please. Maby your isp slow downs illegal streams.

    Please check if surfshark or expressvpn has a free trail. Install it and connected to french country with vpn and try again. If can't connect anymore due vpn, then tell your iptv provider that you use a vpn.

    If vpn solves problem i advice nordvpn.

  • Try a vpn please. Maby your isp slow downs illegal streams.

    Please check if surfshark or expressvpn has a free trail. Install it and connected to french country with vpn and try again. If can't connect anymore due vpn, then tell your iptv provider that you use a vpn.

    If vpn solves problem i advice nordvpn.

    I did try using a VPN, NordVPN (the paid version), but I didn't select a French country, so I'll try again tonight after work. I'll let you know if it solves this problem, which I've had since the beginning. What's strange is that I have absolutely no problem with VOD. Thanks a lot anyway.

  • I did try using a VPN, NordVPN (the paid version), but I didn't select a French country, so I'll try again tonight after work. I'll let you know if it solves this problem, which I've had since the beginning. What's strange is that I have absolutely no problem with VOD. Thanks a lot anyway.

    Since beginning? For sure.

    Which box? Z11 or z12?

  • Some maby, but not all. It's just a sellers trick.

    Our latests common provider uses builtinVPN?

    As during my test trial they set country to Belgium and it failed to connect,after they corrected this it connected just fine:smiling_face:

  • So, I'm getting back to you. The VPN works fine in my country, but I haven't tried it in others, and none of them would connect to the stream. I tried a few channels, disabling AFR (Automatic Frequency Response) made it seem pretty smooth. The key test was on popular sporting events. Another surprising thing is that I couldn't get the Z11 Pro to use a static connection. I tried everything, but no luck. My only solution was to add a static DHCP lease in my router's settings. Thanks, Lucky, for your help.

    Edit:I'll try all the settings you recommended for NordVPN anyway, thanks a lot for your help

    I made a mistake, it's Proton VPN I have, not NordVPN.

    I can't find this option

    Turn postquantum encryption OFF!

    Edited 3 times, last by sandro08 (January 7, 2026 at 6:43 PM).

  • So, I'm getting back to you. The VPN works fine in my country, but I haven't tried it in others, and none of them would connect to the stream. I tried a few channels, disabling AFR (Automatic Frequency Response) made it seem pretty smooth. The key test was on popular sporting events. Another surprising thing is that I couldn't get the Z11 Pro to use a static connection. I tried everything, but no luck. My only solution was to add a static DHCP lease in my router's settings. Thanks, Lucky, for your help.

    Edit:I'll try all the settings you recommended for NordVPN anyway, thanks a lot for your help

    I made a mistake, it's Proton VPN I have, not NordVPN.

    I can't find this option

    Turn postquantum encryption OFF!

    If the option insn't there it can't be setup.

    Sport events are often blocked by isp. Saw it on new website.


    You can set static ip.

    No problem.

    Write down your ip you have now.


    Do you know your modem ip?


    Via android phone youn can hold wifi button in for 2 sec.

    Then details and then cogwheel.

    Then youb see admin router and then you see your router ip.


    It very f*cked *p that teamviewer doesn't work on the boxes yet.

    Then i could set it uo for you.

    But teamviewer didn't fixed it not yet.

    Since z11 still not.

  • I'm sorry I didn't explain myself well. I don't want the channels to be completely smooth; I don't want any buffering or black screens. Regarding the static issue, I found another solution: I added a static HDCP lease from my router, with an IP address outside the 1.168.1.200 range. I assigned it 1.168.1.204 and the MAC address.

    I downloaded the NordVPN trial version to get the correct settings you recommended, but the image is still not smooth.


    The translation is very poor, the channels lack fluidity, and I don't experience any video interruptions.

  • I found my problem; it wasn't the VPN, DNS, or anything like that. It was just my TV. I set it to 4K 50Hz, and that fixed it. Now AFR is off for both TV and VOD is on. Thank you so much for your help. One quick question, off-topic: is it worth upgrading to the Z12 Ultra if you already have the Z11 Pro?

  • Hello,Good evening, I have a technical question regarding my Formuler router. I want to make sure I understand correctly. I added a static lease to my internet router. The range is from 1.168.1.2 to 1.168.1.200. I added my Formuler router outside the range with its MAC address, 1.168.1.208. Is this the correct procedure, or should I assign it within the range?

  • Hello,Good evening, I have a technical question regarding my Formuler router. I want to make sure I understand correctly. I added a static lease to my internet router. The range is from 1.168.1.2 to 1.168.1.200. I added my Formuler router outside the range with its MAC address, 1.168.1.208. Is this the correct procedure, or should I assign it within the range?

    Normally the range goes to max 255.

    Do you have internet on your box? Tested a channel or movie? Then its fine.

    If no internet. Then i should click on dhcp. (Cause then router brand or isp set it to max 200.)

    Then your box get an ip from router.

    Notice that ip.

    Than made static ip. And ofcourse first ip is box ip you notice from the dhcp.

  • bonjour, sur l’application mytvonline +,il y a une option quand tu est sur chaine tv,un petit bonhomme qui court,quand on clique dessus l’image s'accélère et s'arrête, il ne me semble pas avoir cela sur le z11,et d'ailleurs chose surprenante, pourquoi l'heure du direct correspond a la réalité sur mon smartphone et non sur le z11 pro,1 minute de retard

    Afr:off

    English only forum!.

    Please english my friend.

    Bonjour.

  • English only forum!.

    Please english my friend.

    Bonjour.

    Sorry, the translation didn't work. Hello, on the MyTV Online+ app, there's an option when you're on a TV channel: a little running figure. When you click on it, the image speeds up and then stops. I don't seem to have this on the Z11. And surprisingly, why does the live broadcast time match reality on my smartphone but not on the Z11 Pro? It's a minute late.

    Afr:off

  • Good evening, I have a different but very annoying question: how do I set a wallpaper on the Formuler? I found the place, URL, browse, but when I transfer a JPEG, it can't find it anywhere, even though it's visible in File Explorer. What's the principle for the URL, hosting an image?

  • Hello, I reset my device because it was becoming increasingly unstable. I thought that would fix things. I felt that since the last MyTVOnline 3 update, there were a lot of problems and crashes, and I had the opportunity to try TiviMate on the Formuler. I'm sorry to say this because I love this device and MyTVOnline 3, but I have to admit that TiviMate is much smoother. My question is, when will there finally be an update that lightens MyTVOnline 3? Because clearly there's a problem, and it's not an application issue since I've already done a hard reset of the device. The application should be the strength of this device, but when you try other applications that work well, you realize that this isn't normal for a device at this price.

  • Like already told in other thread and now here again, they working on major update. No date yet.

  • Hello,

    I was experiencing the same issue with MyTVOnline 3 on Formulier Z11 Pro Max BT1 edition.
    I tried everything to solve the issue I had with the app crashing each time it started to refresh the content.
    No matter what I try, the APP kept crashing and auto-restarting.
    Then, as a test, I asked the man where I got my portal subscription from to delete as many groups/providers from the list.
    He did that, and the APP started to work magically with 0 issues, as nothing had happened before.

    @Formulier developers.
    My conclusion is:

    The Formulier hardware, in this case, the Z11 PM BT1 edition (CPU/memory), is limited to load up a certain content size. Once it exceeds the preset limit, the APP starts to crash, causing it to restart before refreshing/loading the required content.
    In some cases, when the APP refresh/load succeeds, the content starts to load correctly, but when the load on the RAM/CPU peaks, the APP starts to show the issues again and fails.

    Possible solution:

    Fine-tweak the content refresh limit size to set it to the max the hardware (CPU/RAM) allows. This will lead to a crash-free APP that can start, load up, and keep working and dealing with a large number of providers without showing any issues or strange behavior, not before nor after the startup process.


    With that being said, I hope that I could help those who experienced the same issues as mine, and hopefully, my proposed solution above could work for them as well.

    Cheers!

  • Like already told in other thread and now here again, they working on major update. No date yet.

    Hello Sam, and thank you for your reply. However, several people here are unhappy about having bought a €180 device. It's simply not right that we have to install Tvimate just to get a smooth interface. I understand that the developers have been working on an update for almost a year, but it's still unacceptable. Frankly, it's disheartening.

  • Hello Sam, and thank you for your reply. However, several people here are unhappy about having bought a €180 device. It's simply not right that we have to install Tvimate just to get a smooth interface. I understand that the developers have been working on an update for almost a year, but it's still unacceptable. Frankly, it's disheartening.

    Also installed Tivimate.
    One of the reasons was how easy it was to record from the EPG of the current channel.
    Previously you could put the Z12 in Stand By.
    Now I hope that when the BIG update comes it really is a big change.

  • Plz read the following info and response….


    According to Peter there is NO LIMIT… 🤣🤣🤣

    I very very much doubt that as you will understand, you can judge for yourself….