Need help signing into IPTV

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  • Hi guys

    I've tried to log in to my IPTV using Url , username & PW many many times crossed checked with several people in the house hold with extra eyes is saying the same thing that all the info we have put in is correct but yet code 7.also spoke with IPTV provider & said everything is fine with my account & tried same account on Firestick smarters app with no problem with connecting.


    Now also we have added several different portals & tried to delete & ask us again are we sure & click ok.....but the old portals stay under connections section like we can not remove them neither.


    Please need help & F.Y.I yes we have downloaded new version of app today Feb 12th 2020 & also rebooted Z8 many times & restart MYTVonline 2 app again no results


    Please advice , help please .

    Thank you.

  • Also what's going on when I want to delete a portal URL connection & long press then option to connect , edit ,delete Click delete...are you sure you want yo delete ? say yes & it dont delete....going around & around here with this & can not connect to my IPTV provider.

    All the rest of apps work why I can not connect? So freshstraighting this is.

  • Now also we have added several different portals & tried to delete & ask us again are we sure & click ok.....but the old portals stay under connections section like we can not remove them neither.

    Go to Home Menu -> Settings -> Apps -> Mytvonline 2 -> Clear data and clear cache. Restart the box once.


    I've tried to log in to my IPTV using Url , username & PW

    Do you mean with url, user and pass. for m3u playlist or XC Api portal?

    Check also our article: How to use MAC/ID portal, Xtreme Codes Api (XC) and M3U Url on Formuler Boxes.

    but yet code 7

    Did this work before correctly?

  • No

    I know the info which is required is correctly inputted trust me myself & other eyes have tried this multilple times & like I said no issue on providers side as I can log in using smaters app with no issues in inputting info same as MYTV2.


    Gone through multiple settings looking to see what I may of missed you know the common ones & I've added several URl portals & not 1 would connect with same info.

    Then go to delete them & it's a act of congress to get them deleted going back & forth.


    I'm on the Crest of resetting to Factory settings & have a clean slate.

    Last resort tho right now but getting there unless somebody can point something out here.

  • Go to Home Menu -> Settings -> Apps -> Mytvonline 2 -> Clear data and clear cache. Restart the box once.


    Do you mean with url, user and pass. for m3u playlist or XC Api portal?

    Check also our article: How to use MAC/ID portal, Xtreme Codes Api (XC) and M3U Url on Formuler Boxes.

    Did this work before correctly?

    Thanks Sam I done that early on but not sure I shut down on that particular occasion.

    Let me give that a crack.

    👍

  • No Sam...

    I use Exream codes mate same as I do with the Smarters app to sign up.....ask to add a Name whatever you want, then URL, username & password.

    Not Mp3 mate.

    Okay Cleared both cashe which was empty & now cleared data also.

    Going to close fully down & see what becomes.

    Fingers crossed.🙏🙏

  • Ok, let us try something else, please do exactly like in following description.


    1. Check first under software update if Current Firmware Version : 1.4.57 and Current IPTV Version : 7.6.7 is shown. Just to be sure the update was installed correctly. If not, then try to update again, reboot the box and test again. If all is shown as installed (1.4.57 and 7.6.7) , proceed with step two.

    2. Go to Settings -> Apps -> deinstall Mytvonline 2.

    3. Unplug all USB devices from your box. Do manually factory reset again but this way -> Factory Reset after firmware 1.2.71 and newer

    4. After successful factory reset and fresh setup, go again to home menu and check first your Inet connectivity, if works and no exclamation mark is shown then go to -> software update and install Mytvonline 7.6.7 from there. If for some reasons not available (should be shown), go to Market and install Mytvonline 2 from Market.

    5. Now is all empty and you can start with inserting your data under XC Api Portal.


    If the problem still exist and you get error code 7 again under xc api portal, test your url with m3u playlist for recheck. At this point would be nice to know if XC works currently on your provider and they do not have any maintenance or similar on their side. This can be tested fast with app like Tivimate and XC login.


    Could be also some reason for code 7 if activated:

    Turn off IPV6 on Router and Z8. If you don`t have exclamation mark and other apps have inet, then is this not necessary. Don`t know your config, so you can test if you want.

  • Hello ,

    I have the same problem with my F8

    Tried 5 times , with different usw/ pass > Error 7 or 3

    Then same url , no usw/ pass but with Mac/id , that helps fine.


    So function : login required is not working?


    Ps . Is there a list with errors


    Thx