Why does it work on one and not the other?
Video codec issue?
Works great on z8 pro max with same provider
messsge I get is: cannot play this file
CATCH UP ON Z11 Pm
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- Z11 Pro MAX
- Miscellaneous
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teddylabs -
March 10, 2023 at 12:54 PM
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- Official Post
Should work also on Z11 use refresh option and check if your EPG time match. Tested few moments ago with my Z11, works fine.
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- Official Post
There are some differences between providers' catchup API programming that can cause the issue you are describing.
Are you using Stalker or XC API on both devices?
If you continue to have issues, please open a support ticket at https://support.formuler.tv using the chatbot so the developers can look into the issue.
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Still not working.
Ckeared and updated epg
Refreshed.
Is there arelatef setting?
Nothing to do with timedhift correct?
Is catch up working for others on z11 pm?
Yes, catch up is working on my Z11 PM....as long as you provider provides catchup for that channel..... (broken circle with play triangle is shown....)
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- Official Post
CONNECTION XCAPI
SHOULD I TRY VUA MAC ID?
AGAIN CATCH UP WORKS VIA SAME PROVIDER ON Z8 PM
Are you using MAC-ID or XC-API on Z8?
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the z11 have epg issues with some providers and this can cause catchup to fail.
as 175n suggested open support if issues occur.
in the mean time consider installing an alternative iptv client to try.
