Official MYTVOnline 3 Hotfix Update - v. 12.1.33 for Formuler Z11 and Z mini released.

Quote from 175n

Not sure if you'll ever get stable service using satellite internet

I have consistent 200+Mbps download speed. I sit on 64 ha of land with no obstructions.

Quote from SAM

When this happen check the Provider Signal , right upper corner (III). If empty then is such channel overloaded and buffer gone empty.

Thanks Sam. Will do tonight. But how can it jump forward in a report/show by 10 seconds when the buffer has gone empty? There shouldn’t be anything to jump forward to with an empty buffer…

how do I launch 12.1.33

Quote from 66fbren3010

how do I launch 12.1.33

Go to right corner on desktop en click to right and do software update.

Why does the box after the latest firmware start every now and then with the basic menu and then I have to select mytvOnline3.
This did not happen with the previous firmware.

Quote from Akita

Why does the box after the latest firmware start every now and then with the basic menu and then I have to select mytvOnline3.
This did not happen with the previous firmware.

Does the same happen when you set mol3 as startup app in launcher settings?

Quote from Akita

Why does the box after the latest firmware start every now and then with the basic menu and then I have to select mytvOnline3.
This did not happen with the previous firmware.

Have it too.

I put box standby or shutbit down.

It happens sometimes when i use the camera viewer app and or mytvonline3.

I get black screen. Double push homebutton and want to close all app and nothing happen.

Then i unplug power and back in. Then i got also standard menu/desktop.

Cant send logs due black screen.

Should test coming week and when it happens try to sent logs.

But it only happens when i got black screen due pushing twice on homebutton SOMETIMES after watching camera app or mytvonline3.

Then CAN i get a black screen and nothing works. Only power cord out and in. And then standerd menu.

It happen only twice this month.

Quote from SAM

Power off or reboot leads you always into home menu.

Standby, should show directly MOL3 content.

I know ofcourse.

Problem is i had this month 2 times that z11 pro max bt1 gives black screen before after shutdown apps.

I pushes twice om homebutton.

Black screen then, push red button but nothing. Completely black screen.

Then i disconnect power source.

When i connected power source, i became in android homescreen yes.

BUT all my apps i sorted on homescreen before, was standard now.

So i had to place all my apps back from apps section to homescreen.

Quote from SAM

After standby or power off?

After standby

Quote from SAM

XC Api or Stalker, Stalker could be the Play time as reason. XC Api should work directly if you not exit MOL3 and just push power button.

XC Api

hi guys

I waited a few weeks to post this, but here it is, as this problem seems to occur more and more and starts to get a bit annoying.

Info: XCAPI, using standby, more providers active, external HDD mounted via usb, external keyboard mounted via usb.

In more than 50% of the days/mornings, when I try to start, the box does nothing, red light stays on. I think the RC (BT) blinks white then. Always need to cut power to restart, then I get the warning as attached in the photo. Difficult to reproduce, afterwards and during the day, mostly all works fine (going to standby and restart).

Strange, but perhaps this helps: after this problem: content has sometimes updated and sometimes not, same for the EPG (is on schedule 12h, but is the same with schedule 3h). Any suggestions?

Thanks and best regards.

Quote from SAM

How is your Box set, Standby or Power Off Mode? Change to Power Off mode.

Hi SAM

Sorry for the late reply (been away a few days), as stated in my post I use standby. Changed to power off for a few days and this was even worse (it once took me 6 powercable cuts to start up normally in the end). So I changed back to standby, but sill the same problem: I couldn't start up this morning (red light stayed on - already placed new batteries in the rcu). The content & EPG wasn't updated either, but I could do this manually.

Quote from woste

Hi SAM

Sorry for the late reply (been away a few days), as stated in my post I use standby. Changed to power off for a few days and this was even worse (it once took me 6 powercable cuts to start up normally in the end). So I changed back to standby, but sill the same problem: I couldn't start up this morning (red light stayed on - already placed new batteries in the rcu). The content & EPG wasn't updated either, but I could do this manually.

How many portals are installed in MOL3?

Quote from SAM

All described points to big issue, i think OS. Please do factory reset and if possible also replace the power adapter and test again.

Quote from 175n

How many portals are installed in MOL3?

Thanks for you replies

I really hope to avoid doing a factory reset (again), as only MOL3 and TiviMate can be restored. All other settings, apps, logins, ... must be entered manually.

I tried changing the power adapter of my other Z11PM, but stil the same (red light stayed on, no automatic content update).

Portals: 6 installed (5 always enabled, 1 always disabled). This has been the case since a few years, but these problems only started recently (happened before once in a while, but then it wasn't annoying).

Looks a little bit as my problem.

If i let the camera app open which shows 10 camera's. I get that error also sometimes. If i let app open on screen, so i see all the 10 camera's and then do only tv off.

After some hours i can have it again.

Remove power cable and insert again and the z11 desktop is back to "how it was as factory default".

And you got 5 portals online, sow looks like the same. Maby to heavy after long time for device?

I advice power off device.

And no standby, cause if i have standby and the camera app open i CAN get the problem. (HAVE IT BOT ALWAYS)

Just close mol3 my friend and then standby and or fully power off and also solved.

Its maby to much for memory or cpu 5 portals open and or my camera app with 10 camera's.

Goodday my friend.

Quote from 175n

Can you do a test with only 1 portal enabled?

Even better would be to delete your MOL3 app and reinstall it and then install only 1 portal and test for a day. On the next day, add another portal and test for 24 hours, and so on.

The problem is only during the startup each day (after a night on standby - power off was even worse as posted before). So it'l take some days after each portal-add to make a conclusion ; also: all favourites (channels, vods and series) of each provider would be gone, or I should take a backup, restore and delete all other portals during each test - deactivating a portal sometimes take up to 10-15 minutes - I'm out for a few weeks, so this may take a while, will see ...

Hi

That's a bit difficult with continuously added favourite vods and series from the different providers. As I mostly have problems and MOL3 crashes when the EPG is updating, I'll first try with setting the EPG update interval back tot 24h as it was some time ago (before I changed to 3h and then 12h).

Hi

Little update (on Holidays and took my main Z11PM with me). Only problems so far: Red light stays on, everyday now cable cut in the morning necessary. After this mostly a white light and/or box stuck and one of more cable cuts necessary to start up, and even then all works very slow. Did a factory reset in the end yesterday (and only loaded some apps), but ... this morning still the same, Red light stayed, and box stil very unstable... Recording didn't work, content wasn't updated... New test: now I disabled all providers except 1 (on both MOL3 and TiviMate). Few time the first couple of weeks, but I'll see how it evolves.

Sorry, perhaps some typing errors in this and my next posts (typing on smartphone, which I really hate and not easy with autocorrect in a other language...)

Add-on: immediately again problems to startup, now disabled all portals in TiviMate, and only main provider enabled in MOL3. We'll see tomorrow, but I start to loose hope here...

Morning update: light was White, rcu worked but no apps opened, so had to pull cable again. Recording didn't work, content wasn't updated. After Restart both content and EPG started to update. Content ok, but still mol3 crashes while EPG updated. So, still not good af all.

Now I disabled this one provider (which has a lot of favourite vods and series -> could this perhaps be the problem??). I enabled another provider (less favourite vods and series, but more channels/movies/vods) and will see what happens today and tonight. (So again only 1 provider enabled in mol3, all are disabled in TiviMate).

Quote from woste

Morning update: light was White, rcu worked but no apps opened, so had to pull cable again. Recording didn't work, content wasn't updated. After Restart both content and EPG started to update. Content ok, but still mol3 crashes while EPG updated. So, still not good af all.

Now I disabled this one provider (which has a lot of favourite vods and series -> could this perhaps be the problem??). I enabled another provider (less favourite vods and series, but more channels/movies/vods) and will see what happens today and tonight. (So again only 1 provider enabled in mol3, all are disabled in TiviMate).

Do also tivimate "force stop".

How to: hold ok button in on tivimate app logo. Go to info or so.

Then force stop app!

A few hours later, record didn't work and again Red light and need to cut the power restart. Almost out of ideas right now...

Quote from woste

A few hours later, record didn't work and again Red light and need to cut the power restart. Almost out of ideas right now...

Hi,

I understand that you are on your holidays(outside of your own country?),did you try different VPN settings?

Hi henkie

Yes, I tried also without VPN, same problem (Holidays are my own country). Now just deleted MOL3 and reinstalled with only my main provider to test. This means I lost hundreds of favourites (vods and series - and this only for this provider). Still hoping for some solution without having to re-enter all favs manually, as this would take me very very long...

Really still missing some kind of option to export/load favourites, also on another Z11PM.

Just wondering: is there a Max. number of favourites (channels, vods and series? And is this per provider or in total?)? Sorry for all my questions, but I just want to figure out what's all going wrong here, and why.

Hi, From the Formuler Helpdesk/Quick Guide I found some info in Favorite Channel/Group Editor in Mytvonline.

In summary it says;

1/Add up to 10 Favorite Groups.

2/Arrange channels in your desired order.

3/Up to 300 Channels per group.

So this adds up to 3000 Favorites.

As far as the max. number of VOd/Tv series i could not find any info yet.

Whether this is per provider,i dont know,but i guess it is.

Thanks henkie, but in my case it's only about vods and series.

Quote from 175n

If you have a backup of MOL3 you can restore your portals and favorites after doing your tests.

Please let us know how it goes with only 1 provider input into MOL3 after a fresh installation.

Hi

Tested with fresh mol3 and manually adding all portals, without adding favourites. Same result this morning: stuck in Red light and no content updated.

Will now test with fresh mol3 and 3 portals manually added without favourites. 'Biggest' and 'less used' portals not added. Need to keep also the family happy in the evening, therefore these 3 portals.

Update with the above settings: a recording worked, I could start up a few times. Now at home Page, no apps can be started. After restart I could open mol3, but after opening on a channel, rcu doesn't do anything now. Again need to cut the power.

I'll now test with only 1 provider as suggested earlier, but I honestly don't think that will help...

Edit: I will first delete mol3, reinstall and then add only my main provider