Formuler Z10 Pro Max - FW 10.10.3 HOTFIX

formuler z10 max does a lot of screen flashing when you turn it on for the first 5 minutes the screen goes black the image goes away and comes back

Quote from Jose001

formuler z10 max does a lot of screen flashing when you turn it on for the first 5 minutes the screen goes black the image goes away and comes back

Z10 works fine for me. No screen flashing

Thank you. it was the HDMI cable that was the problem. Thanks a lot friend

Hello all... z10promax with latest firmware and reset made after instalation.

- HDMI CEC doesnt work... dont turn on and off with tv.

- Remote control from tv cant make changes on the box but the light from the box blink everytime you touch the remote from tv..

All was working good on z8pro. (Just for reference)

- Remote app android from formuler, doenst find the box.

- FULL HD and 4k channels doenst have a smooth play, picture jumps and stop sometimes... changed hdr from adaptative to off and its worse.

- Using a Legacy remote control from z+nano its very dificult and slow, have to touch 3 times the same key to make changes on the box. But the light from the box blinks everytime

- VOD and Series also have not a smooth picture, try AutoFrameRate on and off...

- Sometimes on Series, tv changes auto to 24p instead of normal 60p, and on channels sometimes aldo changes to 50p just by itself...

There are really alot of bugs... when i try all of this on the z8pro or z+nano, everyting is gone...

Sory for the big text...

Thanks in advance

HDMI CEC definitely works (if set correctly in SETTINGS menu)!

Judging by all the display issues it sounds like a faulty HDMI cable or a connector not plugged in correctly.

The only settings that are there is to activate, and for me doenst work. HDMI problem is not, because it works all perfect with z8pro

Quote from LVBOX

The only settings that are there is to activate, and for me doenst work. HDMI problem is not, because it works all perfect with z8pro

Maybe a faulty Z10. First try this box with another TV to determine the cause if it does not work with another TV then get another Z10 and see if that new Z10 box works well with your TV.

ok that can be true, because already tryed with a pc monitor and in there, everything is the same, only HDMI CEC cant test on a monitor.

Or maybe some admin can try to see some of the problems, because its realy anoying, some hd channels dont even open sometimes and with some ZAP, then works but allways with picture not smooth like on Z8pro

Quote from LVBOX

I have the same problems, but think with future updates will get a great box

Hello,

I have same problems me too. Waiting an update 😉

I was thinking of buying the z10 Pro Max to replace my Z8. Some of the user reviews have me worried. Should I wait to see how things unfold? Would love to hear your thoughts.

Quote from Strictlyhouse

I was thinking of buying the z10 Pro Max to replace my Z8. Some of the user reviews have me worried. Should I wait to see how things unfold? Would love to hear your thoughts.

I did the same, but see no reason to make that switch. The Z10 has no real advantages now over the Z8. Better wait till the various bugs in the Z10 have been solved. I have the Z10 for three weeks now and start to notice more and more glitches in the Z10. The Z8 is currently more stable and offers identical and more functionality than the Z10.

hi, does my formuler z10 pro max box support 4.2.2 codec?

Quote from Sun79

hi, does my formuler z10 pro max box support 4.2.2 codec?

Sip

Is it in 1080p or 2160 (4K) it hurts

4K with MoL2

Thanks 🙏

Is there Turkish language support on the formuler Z10 pro Max device? Is it possible to pair the remote with the LG TV?

Does the picture quality of formuler Z10 pro Max and mytv2 give better picture quality than the player inside the television?

hi

i was glad that i bought the z10 pro max, but the happiness was for short time

i update the MOL 2 and put the m3u inside

and then the nightmare start

glitches

mol2 keep rebooting

stottering

what i can do to solved this?

or is this box still in test fase

pinnoes

Quote from karlsson-peter

Have you solved it?

I get the same.

Worked fine on Z8

not solved yet.

I am waiting for a new firmware version to hopefully solve this issue

I have my box arc connected with tv and this gives a lot of problems

Also I am missing the firmware update option in the menu

Where is it?

Im now using VLC and that works

I have purchased the Z10 Pro Max couple of days ago, the picture was stuttering, very annoying.

I returned the Z10 and got a Z8 pro, no issue at all.

Do more people experience stuttering on the Z10?

Hello all...

I purchased the new Z10 Pro Max couple of days ago to replace my Z7+.

The Z10 has the latest firmware but the remote control from my Samsung tv (a 2021 model with the smart control BN59-01311B) can't make changes on the box but the light from the box blink everytime I touch the tv remote control.

All was working good with my Z7+, I only used my Samsung smart control to control my Z7+.

Do you have the same problems, would you have a solution?

Thx

I have a similar issue on the z10 pro. New out of the box the screen would randomly go black for a few second. Apps or video doesn't need to be open or playing. I tried every setting twice, new HDMI cables (twice), direct to TV, nothing works. I'm usually connected to the Sony sound bar (more HDMI ports) then to TV, passthrough is enable for 4K. TV is a few months new also. The z8 had zero issues with the original HDMI cables, configuration or the TV, and I watch a ton of 4K. Exchanged the box for a new one, same thing. I have reported this to Formuler support (email), and was denied any support or investigation other than told to report it to the seller. I have sent logs in from the "Report A Problem" also. I'm at a loss. I do not have another TV to test this, and can't go to a friends since it's random, sometimes a day without issue or sometimes an hour, or 3 or 12. Audio is fine if I'm watching a video, still plays while the screen is black.

i experience on z10 using vod when I pause and resume it stutters like crazy a little rewind for 10 secs sorts the issue out

In the beginning of the Z8 on the market we got a ton of firmware updates. In the beginning of the Z10 I received just 1 firmware update after 2 months and untill now it's the only update. Formuler when are you starting giving us firmware updates otherwise the Z10 wil be a failure on the market!

Not sure how would be able to that. It is a random thing that lasts for 1-3 seconds and can happen any hour or day. I don't have the kind equipment to record for hours or days until it does it, nor does the few seconds give me time to record even from phone. Even then it would just be a black screen.

Quote from SAM

Ok, then please monitor this and when this happen, send Log to Formuler, note the Tracking No and post in this thread.

How to send logs:

Watch MYTVOnline2

Turn off the Z10. Write down the current date and time

Turn on the Z10 after some time has passed. Write down the current date and time

Confirm black screen (no playback)

Press Home on the remote

Settings > Device Prefs > About > Report a problem > Send Logs

Write down the Tracking# shown on the screen

Reply with the tracking#

Display More

Formuler z10 Log

Nov 15

7.43 AM Turned Off Box

7.54 AM Turned On Box

10.36 AM - Went Black

10.37 AM - Sent Logs, Tracking# :C03E99

10.38 AM - Went Black again while sending logs

10.39 AM - Sent Logs again, Tracking# :C03E99

I would also like to add, when using the online keyboard, for example, back spacing or delete, you have to click OK each time for movement of the cursor. This was not like that on the z8, you could hold the OK down and it would scroll. Also if you click it too fast it takes a bit for the cursor to catch up, so you have to go slow or it will pass the mark. Seems petty, but if you're just editing and have a lot to remove, this would be good.

There's a real lack of fixes and updates guys? Why aren't small things fixed? You used to be good with the z8

Yep same thing here, it's annoying!

Next to that when a catchup program is already running and you start from the beginning... If you get near the actual time the program freezes or starts skipping

Quote from SAM

Ok, then please monitor this and when this happen, send Log to Formuler, note the Tracking No and post in this thread.

How to send logs:

Watch MYTVOnline2

Turn off the Z10. Write down the current date and time

Turn on the Z10 after some time has passed. Write down the current date and time

Confirm black screen (no playback)

Press Home on the remote

Settings > Device Prefs > About > Report a problem > Send Logs

Write down the Tracking# shown on the screen

Reply with the tracking#

Display More

Any idea when I will hear about this issue? I posted the info you requested. Can't be 100% positive but it seems to be getting worse and now the screen is pixelating on some shows that didn't have this issue before. I don't have connectivity or speed issues to cause this, so not sure if it's related.

Hello to everybody,switched one week ago from the zx to the z10 pro because it actually has the best hardware,previously had sometimes problems with loss of internet connection,now with the z10 pro everything works great and no soundproblem. JUST ON THING : on many channels PICTURE IS SHUTTERING! wich is really annoying.....you can´t watch TV like this....hope this is a software problem and will be fixed soon,because the box is really great in my opinion,just this issue.....i noticed that some other people have this problem to,so hopefully it will be fixed soon....because your support normally is really great and thanks for it....

regards and have fun with your formuler boxes...

Good evening, no way out about my message of November 14 😢😢😢 :

Hello all...

I purchased the new Z10 Pro Max couple of days ago to replace my Z7+.

The Z10 has the latest firmware but the remote control from my Samsung tv (a 2021 model with the smart control BN59-01311B) can't make changes on the box but the light from the box blink everytime I touch the tv remote control.

All was working good with my Z7+, I only used my Samsung smart control to control my Z7+.

Do you have the same problems, would you have a solution ?

Thank you

Quote from 64pippo

Hello to everybody,switched one week ago from the zx to the z10 pro because it actually has the best hardware,previously had sometimes problems with loss of internet connection,now with the z10 pro everything works great and no soundproblem. JUST ON THING : on many channels PICTURE IS SHUTTERING! wich is really annoying.....you can´t watch TV like this....hope this is a software problem and will be fixed soon,because the box is really great in my opinion,just this issue.....i noticed that some other people have this problem to,so hopefully it will be fixed soon....because your support normally is really great and thanks for it....

regards and have fun with your formuler boxes...

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If you haven't done yet.