Official MYTVOnline 3 Hotfix Update - v. 12.1.33 for Formuler Z11 and Z mini released.

Thanks for the hard work again!

No update found, cause its same as the beta right?

Then is all fine again.

Software update without problems.

Working great no problems.

Quote from Lucky133

No update found, cause its same as the beta right?

Then is all fine agian.

Same here,however Game Day not working yet.

Still dependent of third party as Staff reported?

Suddenly the TV program broke and I ended up in the Formulas app menu.
Restarted mytvOnline3.
Is it a bug?
Never happened before.

Quote from Akita

Suddenly the TV program broke and I ended up in the Formulas app menu.
Restarted mytvOnline3.
Is it a bug?
Never happened before.

Can happen.

If it happens more then delete cache and restart box.

If then still happen delete mol3.

Restart box and install mol3 from market.

Goodday my friend

Don't know whether this issue has anything to do with this software update, but now my Z11 Pro Max running Surfshark VPN shows only 1 mps download speed with Analiti where just a few days ago it was 160 mps (connected with ethernet cable). On my Buzz TV and Mecool boxes, with Surfshark running, they still show the 160 mps down (500mps without VPN running). I have uninstalled and then reinstalled latest Surfshark version with no change in Analiti speed test.

Can you suggest anything at all that could help me in troubleshooting ?? For the moment, I will disable the VPN, but I prefer not to do this indefinitely.

Quote from Cyrowth

Don't know whether this issue has anything to do with this software update, but now my Z11 Pro Max running Surfshark VPN shows only 1 mps download speed with Analiti where just a few days ago it was 160 mps (connected with ethernet cable). On my Buzz TV and Mecool boxes, with Surfshark running, they still show the 160 mps down (500mps without VPN running). I have uninstalled and then reinstalled latest Surfshark version with no change in Analiti speed test.

Can you suggest anything at all that could help me in troubleshooting ?? For the moment, I will disable the VPN, but I prefer not to do this indefinitely.

Crazy, with vpn choose p2p and search fastest country. Nordvpn can do that.

And do not double vpn!

some providers wont work with that and its slower than normal vpn.

Vpn slows always internet speed.

I also have Surfshark and for me no change.
I used NordVPN before but with Surfshark I get higher speed.
As someone wrote, change VPN connection.

Quote from Cyrowth

Don't know whether this issue has anything to do with this software update, but now my Z11 Pro Max running Surfshark VPN shows only 1 mps download speed with Analiti where just a few days ago it was 160 mps (connected with ethernet cable). On my Buzz TV and Mecool boxes, with Surfshark running, they still show the 160 mps down (500mps without VPN running). I have uninstalled and then reinstalled latest Surfshark version with no change in Analiti speed test.

Can you suggest anything at all that could help me in troubleshooting ?? For the moment, I will disable the VPN, but I prefer not to do this indefinitely.

Reboot router and Formuler

You finally make it so the games have the channels and not just say broadcaster information is not provided?

Quote from Penguinbren

You finally make it so the games have the channels and not just say broadcaster information is not provided?

Good news,Game Day working again,Broadcaster Info provided

Quote from Cyrowth

Don't know whether this issue has anything to do with this software update, but now my Z11 Pro Max running Surfshark VPN shows only 1 mps download speed with Analiti where just a few days ago it was 160 mps (connected with ethernet cable). On my Buzz TV and Mecool boxes, with Surfshark running, they still show the 160 mps down (500mps without VPN running). I have uninstalled and then reinstalled latest Surfshark version with no change in Analiti speed test.

Can you suggest anything at all that could help me in troubleshooting ?? For the moment, I will disable the VPN, but I prefer not to do this indefinitely.

I have the same issue. Everything worked perfect but after the update the connection is to slow to use my iptv. If i disconnect the vpn (surfshark) everything works how it should be

I have same issue with the update. I run 2 services on z11 ProMax. Running Surfshark all was good. Now not watchable since the update. Rebooted everything several times changed VPN location. Something is not correct with the update.

Quote from bigbadger51

I have same issue with the update. I run 2 services on z11 ProMax. Running Surfshark all was good. Now not watchable since the update. Rebooted everything several times changed VPN location. Something is not correct with the update.

Or surfshark have problems with it.

Maby wait for update for surfshark.

It are almost all surfshark users.

Quote from bigbadger51

I have same issue with the update. I run 2 services on z11 ProMax. Running Surfshark all was good. Now not watchable since the update. Rebooted everything several times changed VPN location. Something is not correct with the update.

Consider test trial with other VPN,like e.g NORD,as all reports are with SurfsharkVPN.

Got a 2 year license with Nord VPN. Too many periodic issues with Surfshark to stay with it. Thanks for all of your suggestions. Though none of them solved the specific issue, everything is back to normal with Nord.

Though I resolved the issue with a change in VPN, I do agree with bigbadger51, that this issue with Surfshark may be due to some change in this latest update. I test my system just last week after updating Analiti app and got 160mps download. No changes were made to anything up until the 99% drop in speed other than the Formuler update. I changed locations all over the world with no improvement as well as tried all available protocols and different DNS servers.

For me, it doesn't matter anymore after switching to Nord, but the update may or may not be a contributor. Two other Android TV boxes on my network in other room running Surfshark remain unaffected. FYI: the Z11 Pro Max runs circles around both other manufacturer's boxes, which is why they were moved to lesser used rooms.

It is a problem caused by surfshark vpn and the last update from formuler. I don't know what is causing the problem but it lowers my connection speed for the mytvonline app but also for apps like youtube. I have no problems on my mobile phone (mytvonline app&YouTube) or my macbook (smarters pro app&YouTube) and they both are also running on surfshark vpn.

Quote from F_Peter

There seems to be an issue from Surfshark side.

Please try to access Surfshark settings > VPN settings and switch to a different protocol. (other than WireGuard)

You can refer to this reddit post.

This solved the issue! The connection speed i way slower than normal but i can watch tv again. Thank you 👍🏻

Does the error depend on which country you live in?
Today I even had higher speed than I usually have.

Change in Protocol solved my Surfshark issue as well. Thanks.

Running Surfshark with Wireguard on my Buzz X5 and Mecool boxes and they are both working fine.

Quote from Scooby Do (April 20, 2025)

I've come across a strange one on the Z11 using MOL3. I use surfshark, protocol was set to Wireguard, channels stopped working, change to.Open UDP and everything is fine.

I have same provider on a FS MAX using smarters, work fine on Wireguard.

All working great here thanks as always

Fortunately, everything works fine. I have no problems. Thank you.

With the latest beta version, I’m getting greyed out channels, the channels will eventually come back sometime later, also when I switch channels, the channel will flicker blank and come back a second or two later.

Sent in my logs, Tracking # 0000001757985

Hi-I have freezes/crash when I am in MOL3 VOD, watching a show and then exit and go to live TV. Usually freezes and then I have to restart MOL3

Quote from EdP

With the latest beta version, I’m getting greyed out channels, the channels will eventually come back sometime later, also when I switch channels, the channel will flicker blank and come back a second or two later.

Sent in my logs, Tracking # 0000001757985

There is only a final and no beta right now, I think!

Quote from Belgiumuser

There is only a final and no beta right now, I think!

Correct

For the last 1 - 1.5 weeks my VODs starts freezing/buffering all the time. VOD ran perfectly when I bought everything in April and now it’s a sh$tshow. Sometimes it helps to completely reboot Z11 but not always. Live TV/Timeshift also sucks. It will jump forward, then backwards even several times that you watch the same sequence up to 5 times. My Mbps is larger than 200 (e. g. 268) but watching TV/VOD sucks. And it wasn’t like this before the software update…Any advice? Thanks in advance!

Short addition to my first description: I also changed buffer time from short to long and activated AFR for Live and VOD. I disabled the AFR settings now and rebooted the Z11 and also my Starlink several times. I am still on long buffer. Last night the problem for VOD seemed to be fixed, to be confirmed further.

Timeshift still a problem. All of a sudden it will repeat a certain section of about 5 seconds several time or it will alternately jump forward and backwards or will change to slow motion (even on live program). Not sure wether this is a problem of that specific channel as I haven’t reproduced it on other channels.

Quote from Steve62

Short addition to my first description: I also changed buffer time from short to long and activated AFR for Live and VOD. I disabled the AFR settings now and rebooted the Z11 and also my Starlink several times. I am still on long buffer. Last night the problem for VOD seemed to be fixed, to be confirmed further.

Timeshift still a problem. All of a sudden it will repeat a certain section of about 5 seconds several time or it will alternately jump forward and backwards or will change to slow motion (even on live program). Not sure wether this is a problem of that specific channel as I haven’t reproduced it on other channels.

Sorry to say, but your description does sound like a provider issue. What you are referring to as TimeShift is a common provider issue. The repeating of a specific segment. Sometimes a VPN could help and I would test one just to rule it out

Quote from 175n

Not sure if you'll ever get stable service using satellite internet

I have many users that use Starlink in combination with Formuler and none of them have issues.