Official Z12 Ultra Questions and Discussion thread.

Quote from Akita

Couldn't get the app to work.
Uninstalled the app.
have tried some other apps that can show installed apps.
They show that only one app is installed.

To bad you can't get app working.

Delete from both google play store the updates.

Restart box.

If both stand there again. And you have not much apps. You can do always the factory reset my friend.

And put usb in box and make backup of mytvonline3.

Start mytvonline3, menu, and then at bottom somewhere stand backup.

Think about it or let it be.

Good weekend my friend

Thank you all for all the help you have given me.
By the way, the Z12 works very well.
Of course there are requests that may come in the future.
Have a great day

Kodi works fine yet with dolby atmos and audio passthrough.

Oh if you have black screen with Kodi with a Dolby Vision movie, you need to switch de dolby vision switch in kodi. So that it convert dolby vision 7 to version 8. Cause most movies are recorded with version 8 says kodi.

For sure activate i Kodi at:

settings, player, video's and the "dolby vision compatible modus to "on".

Guys if anyone know from where I can order Z12 ultra in Australia. Our website doesn't have it (Elite electronics and crosslinkstrade). Amazon have from US and UK so will be useless for AU.

Is it possible direct from formuler ??

Cheers

Quote from jaws1974

Guys if anyone know from where I can order Z12 ultra in Australia. Our website doesn't have it (Elite electronics and crosslinkstrade). Amazon have from US and UK so will be useless for AU.

Is it possible direct from formuler ??

Cheers

https://www.ebay.com.au/itm/393178302804?srsltid=AfmBOoqZXHZQKBoYyNNokvGz6tXPOE7DenI40sLulnl4D0RcWwkDga5E

I have had my Formuler Z12 for just about a month. It provides a superb tv image and at first everything was working well, although I was on a learning curve from having a Firestick.

However now I find that the remote is working quite intermittently, sometimes it clicks and responds as normal and next it seems to ignore any command or goes crazy by speeding through the channel list uncontrolably. I have rebooted the box a few times by removing and replacing the power cable, and have updated everything I can, and the remote batteries are at 93%. Internet speed 56mbs.

When I go back to the Firestick it is a relief to be able to click the remote and know I will get the desired response.

What do you think I should do?

Any other having issue with z12 ultra reeboting multiple times when watching live tv and vod?

Quote from Belgiumuser

https://www.ebay.com.au/itm/3931783028…nl4D0RcWwkDga5E

Yeah already had my eyes on this but it's official UK seller and I already had one Z11 pro max which was locked to EU / UK so not risking any more.

Quote from jaws1974

Yeah already had my eyes on this but it's official UK seller and I already had one Z11 pro max which was locked to EU / UK so not risking any more.

Can somebody at Formuler Staff or higher up explain to members what is the rationale behind Region Blocking?

Got this reply from World of Sattelite Support :- Stef

Hi Stef,
I have replaced the existing batteries with new Energizer cells giving 99% and this seems to have fixed the problem. I will try hiding the Z12 to see if that improves anything. The problem was mainly with MyTV3 app but also with Smart tube. Do you think I should somehow mask the Z12 from IR signals?
Thank you for you advice.
Alan

On 20/10/2025 10:13, Support wrote:

Quote

Dear Alan Jackson,

Hi Alan,

First thing I'd do is replace the batteries with a brand new set of premium batteries like Duracell, not used batteries, must be brand new.

I'm assuming you setup the remote with Bluetooth? If so I'd suggest hiding the Z12 Ultra if its visible, it could be getting IR and Bluetooth signals from the remote at the same time, hence causing issues.

Also what app are you using when you get a delay?

Regards,
Stef

Display More

Is it possible to disable the red light when the Z12 is standby or powered off? I dimmed the white led when on, but cannot dim/disable the red light when stopped/standby.

Quote from RobKui

Is it possible to disable the red light when the Z12 is standby or powered off? I dimmed the white led when on, but cannot dim/disable the red light when stopped/standby.

No, but maby you can try piece of ducktape or so.

Quote from F_Peter

You can control it from Home screen > Settings > Device Preferences > Display and sound > Status LED Brightness

Correct, the white led.

But he also wants to dim the red led.

Edit: only the white led you can dim.

Quote from Lucky133

Correct, the white led.

But he also wants to dim the red led.

Will try it if it works on the red too then.

Indeed. I hate leds. When I watch TV in a dark room (not needing my Formuler) the red light is very enoying.

It would me nice if it can be turned of through a setting.

Ducktape is always a possibility, be it should not be necessary.

Just wondering if the z12 remote is larger than z11, can someone post a picture if possible?

Just noticed something:re-ordering providers doesnt work anymore

Does it work at your side woste?

Quote from henkie

Just noticed something:re-ordering providers doesnt work anymore

Does it work at your side woste?

I'll check this evening when I get home and report back.

Quote from henkie

Just noticed something:re-ordering providers doesnt work anymore

Does it work at your side woste?

At my side it does work.

Contentsources and hold ok on provider and then i can move them up or down.

Quote from Lucky133

At my side it does work.

Contentsources and hold ok on provider and then i can move them up or down.

After some retesting it works,i guess it was due to the new BT-3 remote.i find it very sensitive and responsive,but now no problem reordering providers

Still find the most annoying thing with Formuler/mytv is it goes straight to live channel when switching on.

This has spoilt many a recording for me.

Quote from oldsmobile

Just wondering if the z12 remote is larger than z11, can someone post a picture if possible?

+- 3mm longer

Thanks, rules out buying, thought it would have been larger.

Any news about when new update will be available? My box keep restarting most of time. Have tried to factory reset more than 3 times, still same issue.

Quote from oldsmobile

Thanks, rules out buying, thought it would have been larger.

Never heard a more ridiculous reason not to buy:its a remote not a vibrator

Quote from Desi889

Any news about when new update will be available? My box keep restarting most of time. Have tried to factory reset more than 3 times, still same issue.

I have the same problem.The box reboots suddenly when i´m watching.I truly hope there´s an update soon that fixes this problem.I really annoying.

Is there any news or date SAM about an expected beta or original software update.

Goodday 😀

Quote from Lucky133

Is there any news or date SAM about an expected beta or original software update.

Goodday 😀

Just be patience Lucky13,as SAM always says,they have quite some issues to fix.

Quote from henkie

Just be patience Lucky13,as SAM always says,they have quite some issues to fix.

I know i know...

Maby he had already heard about a date for beta or official or so...

...just asking my friend

Will we have this FW as a Christmas present? I'll wait seated because I'm already tired standing up.

Maybe its asked before, but will the BT3 remote for sell as a stand alone product or only with box?

Quote from Ferdinand

Maybe its asked before, but will the BT3 remote for sell as a stand alone product or only with box?

It will in near future.

Hi guys, loving the Z12 Ultra.

The only thing that really bugs me, is there any way to organize the channels in each category in Alphabetical order?

I saw the Favorites can do this, but I want to do that, without loading everything to Favorites.

Thank you,

Mark7

Quote from Mark7

Hi guys, loving the Z12 Ultra.

The only thing that really bugs me, is there any way to organize the channels in each category in Alphabetical order?

I saw the Favorites can do this, but I want to do that, without loading everything to Favorites.

Thank you,

Mark7

Yes,

Go to a group where you want to set to alphabetical order and choose a channel.

then press OK button

Then push red aquare button

Then choose A-Z

Thank you very much, Lucky133

Quote from Mark7

Thank you very much, Lucky133

There we are for. To help each other.

Good weekend my friend!

when my screen freezes the Formuler z12 ultra restarts

Can this be fixed?

Hi

Only English allowed here, please.

Did you try a hard reset? Is your provider stable on the Z11 PM? Perhaps try with another provider.