Scheduled Recording Wrong Channel

Tonight while I was watching live TV, I received a pop up message indicating that a show that I had set to record was about to be aired. It gave me a choice of Cancel the recording or Go to Live, so I chose Go To Live. The channel changed successfully and the recording began, however it was the wrong channel. The channel number that I wanted to record was 691 and it changed it to 690.

I quickly cancelled the recording and then took a look at the scheduled recordings in MTVO. It showed the correct channel name and the correct connection name, but there was no channel number associated with the scheduled recording. So I deleted it and re-created it.

So my question is, if my provider makes channel changes, do I have to recreate the scheduled recording every time? Is there a way that the scheduled recording can "follow" the recording if the provider changes channel numbers?

I have been disappointed a few times after sitting down to watch a recorded show, only to find that the wrong channel was recorded. So I'm hoping that maybe I'm on to something.

Quote from pistons32

If you think it's an issue, maybe you should create a ticket so they can look into it

For sure. There's a lot of smart dudes on here, including some Formuler devs, so I thought I would start here and see if it's already a known issue. If not, then I will create a support ticket.

Quote from SAM

Hi, thx for the info. Will test reported this weekend with few recordings and try to reproduce.

Thanks Sam!

This happened again to me last night. Incidentally, it was the same show, so deleting the scheduled recording and re-creating didn't fix anything. I'm going to report this as a bug.

Received the following reply from Forumuler:

Quote

This is a known issue and the developers are trying to find a way for the recordings to follow the channel number changes.

We're not certain if a solution can be found or not, or when it will be fixed.

We are looking for a way however.

Fingers crossed that this gets figured out.