thanks for reply. is it foreseen on appleTV 4K ?
No, only for phone and tablets.
Mytvonline plus for IOS
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- MYTVOnline+
- MYTVOnline+ iOS
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Elroy -
November 26, 2023 at 8:22 PM
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- 4. Instruction Articles
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- Official Post
I am using iOS app on iPad Air 3 and can not see thumbnails in vod. It appears as black boxes.
We are currently aware of this issue. Should be fixed in the coming update.
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Using my existing sub, I've been able to use the app on my iPhone 14 - it seems excellent!
However, on different iPads, the connection gets stuck at 70% and does not complete.
Any idea what might cause this problem?
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Using my existing sub, I've been able to use the app on my iPhone 14 - it seems excellent!
However, on different iPads, the connection gets stuck at 70% and does not complete.
Any idea what might cause this problem?
Do you have multiple lines for your existing sub.?
I f not you probably need one line per device.
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No, I have a single line - but I'm careful to only run one device at a time.
I did try the ipad one more time........and eventually it did complete. Seems I may have too many groups - but odd that on the iphone it loaded without delay.
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Hi Everyone,
I hope you’re doing well!
I just had a quick question regarding the iOS app and new update. So basically, I appreciate Formuler for bringing this new update to let you import the IPTV source via QR code. However, the problem after importing and refreshing the feed, I have been having issues with viewing the content, it continuously shows “An error occurred: -1” for live streams; “No Data” under VOD description page; and similar error as live stream under VOD player.
I would appreciate any help and support.
I have the same issue “an error occurred:-1” on two of my accounts. What’s weird is that it’s not happening with everything. It’s happening with channels and all of VOD content but there are channels that are working as well. Seems very arbitrary. Also tested it on different iOS devices and the issue replicated. No such issue on an s24 ultra/android. I wonder if it’s a codec issue?
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- Official Post
I have the same issue “an error occurred:-1” on two of my accounts. What’s weird is that it’s not happening with everything. It’s happening with channels and all of VOD content but there are channels that are working as well. Seems very arbitrary. Also tested it on different iOS devices and the issue replicated. No such issue on an s24 ultra/android. I wonder if it’s a codec issue?
Try to disable the portals on other devices. If you are using mobile data, please try connecting with wifi as well.
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Try to disable the portals on other devices. If you are using mobile data, please try connecting with wifi as well.
Even on the box?
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- Official Post
Even on the box?
Yes, if you are using the same portal on the box, please try disabling it before connecting to the portal on your iOS device.
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Yes, if you are using the same portal on the box, please try disabling it before connecting to the portal on your iOS device.
Is this specific to iOS? I have had both work seamlessly on the box and on an android device without disabling.
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- Official Post
Is this specific to iOS? I have had both work seamlessly on the box and on an android device without disabling.
Not specific for iOS. I suggest you check just in case multi-connection isn't supported on your server.
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Not specific for iOS. I suggest you check just in case multi-connection isn't supported on your server.
Understood. I’ll try this and see. Both work fine while using an android device and have not had to disable. I’ll confirm if the problem persists after that. As I shared, the issue seems to be restricted to many channels and VOD content. There are channels that still work even on iOS without disabling and both on mobile data and WiFi
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Understood. I’ll try this and see. Both work fine while using an android device and have not had to disable. I’ll confirm if the problem persists after that. As I shared, the issue seems to be restricted to many channels and VOD content. There are channels that still work even on iOS without disabling and both on mobile data and WiFi
Not specific for iOS. I suggest you check just in case multi-connection isn't supported on your server.
Tried doing this F_Peter but the same issue. Disabled on the box and used only on one device using WiFi or data. Same error on most channels and VOD but many channels work. Everything Works fine on s24 ultra. iOS version used in 18.2. My provider supports multiple connections as it’s working on android.
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- Official Post
Tried doing this F_Peter but the same issue. Disabled on the box and used only on one device using WiFi or data. Same error on most channels and VOD but many channels work. Everything Works fine on s24 ultra. iOS version used in 18.2. My provider supports multiple connections as it’s working on android.
messaged you to get more info.
Please check your notification top right.
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Is it possible to sync data between box and app, so the things you are watching on your ios device will show on your box device also same with favorites etc?
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- Official Post
Is it possible to sync data between box and app, so the things you are watching on your ios device will show on your box device also same with favorites etc?
We are aware of the demand for this feature, but it is currently not possible.
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Can I mirror android tablet to tv screen with HDMI cable and watch mytvonline+ app
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Can I mirror android tablet to tv screen with HDMI cable and watch mytvonline+ app
Dont think so.
But you can try it.
There is no casting botton.
Tablet to tv with hdmi? Is there usb-c to hmdi cable then?
Edit: yes, usb-c to hdmi exist. But if it works that way? I dont know. Many someone can tell us.
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The app doesn’t allow external displays to be used so it won’t work
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The app doesn’t allow external displays to be used so it won’t work
So you. Have personally tried this and it did not work via usb-c to HDMI from android tablet is that what your saying?
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Hi there, I have a friend with iOS using this app and he says the other iOS app he was using (which he doesn't like as much as Formuler) is fine but the Formuler app has out of sync audio
Is there anything he should try in the iOS app? Would we be able to submit a ticket if not?
Thanks very much!
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- Official Post
Hi there, I have a friend with iOS using this app and he says the other iOS app he was using (which he doesn't like as much as Formuler) is fine but the Formuler app has out of sync audio
Is there anything he should try in the iOS app? Would we be able to submit a ticket if not?
Thanks very much!
Hi, If the video and audio are out of sync, the app will play the audio first until it matches the video.
Play the content and let it run for a while until the video and audio are synchronized. -
Any chance you’ll make a macos version of this app?
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Hi Everyone,
I hope you’re doing well!
I just had a quick question regarding the iOS app and new update. So basically, I appreciate Formuler for bringing this new update to let you import the IPTV source via QR code. However, the problem after importing and refreshing the feed, I have been having issues with viewing the content, it continuously shows “An error occurred: -1” for live streams; “No Data” under VOD description page; and similar error as live stream under VOD player.
I would appreciate any help and support.
I have the same problem. I can see all directs tv or vod but not able to launch them : error -1
How to solve this ?
Thanks in advance for any support. -
I am in the idea it is the provider who has to grant access to multple boxes. I have the same problem . Sam, please explain.
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- Official Post
I am in the idea it is the provider who has to grant access to multple boxes. I have the same problem . Sam, please explain.
Sure, but this depends from Provider if he allow it or not. Communication with Provider can help in this case.
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Hello, I installed the app on iPhone iOS. Unfortunately, the app breaks off at 83%. But I entered the line correctly!
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Hello, I installed the app on iPhone iOS. Unfortunately, the app breaks off at 83%. But I entered the line correctly!
I had the same problem.
It was solved by changing the server URL.
Ask your provider to switch you to another server. -
Sure, but this depends from Provider if he allow it or not. Communication with Provider can help in this case.
Sure this could be the case but it’s an app specific issue for sure . My provider allows multiple connections at the same time and I have seen it work normally on the android app. This app also works well on M1 iPad Pro, there are some sync issues but nothing that bad. I get the “An error occurred: -1” on all VOD and most channels when playing on 16pro max and m4 iPad Pro
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- Official Post
Sure this could be the case but it’s an app specific issue for sure . My provider allows multiple connections at the same time and I have seen it work normally on the android app. This app also works well on M1 iPad Pro, there are some sync issues but nothing that bad. I get the “An error occurred: -1” on all VOD and most channels when playing on 16pro max and m4 iPad Pro
Are your results different when trying to play VOD using Cellular data vs. home WiFi?
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Will there be an option for casting to tv in the future update?
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Will there be an option for casting to tv in the future update?
Doubt it.
They have boxes which has a more comprehensive interface so I expect they’ll keep with this setup -
Are your results different when trying to play VOD using Cellular data vs. home WiFi?
Nope exactly the same on data as well as WiFi. But the same app and service works like clockwork on and android phone
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Will there be an option for casting to tv in the future update?
Making this available for Apple TV or Android TV means the boxes that are the Formuler brand are not necessary.
The boxes are even better then the app. The Z11 is phenomenal. I have an Apple tv but also have four Formuler boxes because MyTvOnline3 can't be beat by anything out there.
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The “An error occurred: -1” issue got resolved finally. I figured it out why the app has been working on some iOS devices I had while not on others. It’s to do with iCloud private relay. I have a paid subscription of iCloud so also have private relay enabled. The devices on which this app was working had private relay disabled. Turn that off and it will work on all iOS devices. Hope this helps the broader community
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- Official Post
The “An error occurred: -1” issue got resolved finally. I figured it out why the app has been working on some iOS devices I had while not on others. It’s to do with iCloud private relay. I have a paid subscription of iCloud so also have private relay enabled. The devices on which this app was working had private relay disabled. Turn that off and it will work on all iOS devices. Hope this helps the broader community
Thanks for sharing!
Could you check your inbox please?
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The “An error occurred: -1” issue got resolved finally. I figured it out why the app has been working on some iOS devices I had while not on others. It’s to do with iCloud private relay. I have a paid subscription of iCloud so also have private relay enabled. The devices on which this app was working had private relay disabled. Turn that off and it will work on all iOS devices. Hope this helps the broader community
Does this mean I should have it enabled or disabled? Also can I do this from my phones settings or do I need to take another step? This didn’t resolve my issue for VOD playback error.
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Does this mean I should have it enabled or disabled? Also can I do this from my phones settings or do I need to take another step? This didn’t resolve my issue for VOD playback error.
For me disabling it worked. I created a shortcut on the Home Screen that takes me directly to the relay screen for enabling or disabling. It’s a chore but works fine. On all IOs devices now including 16pm and m4 iPads
