Cloud timeshift bug

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1st Official Post

    Hello,

    A bug I noticed in the previous versions and that it still not fixed in the new beta :

    When I'm watching Channel 1 and decide to use Cloud Timeshift function, it works.

    If I change the channel and start watching Channel 2, and then go to Cloud Timeshift function on this Channel 2, it's the Cloud Timeshift of the previous channel that shows (Channel 1)... I need to exit the Cloud Timeshift and go back into it in order to get my Channel 2's correct Cloud Timshift.

    Is it a known issue ?

    If needed, I can send you a video as well.

    Regards.

    • Official Post

    Make video and send to https://support.formuler.tv

    Include a brief problem description and the software version you are using

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

    Quote from 175n

    Make video and send to https://support.formuler.tv

    Include a brief problem description and the software version you are using

    If you watch a channel then change to other and go to cloudtimeshift if shows the from the beggining of previous channel not the current one
    Sometimes if shows thr replay even from other previous change

    You see channel(1) then change(2) then change(3)

    on change 3 you go to cloudtimeshift it sometimes shows correctly but most of times it shows the beggining of change 1 or 2 - most of times
    You dont need to change fast if you wait a few min it still happends


    175n i have updated my ticket i will send you in PM

    hope that is fixed within this beta

    Edited once, last by hsl (December 8, 2019 at 12:27 PM).

    How exactly is possible to use ministra or xtream timeshift on Z8. Catchups on both working fine but how to use timeshift. Support of formuler doesnt answer to emails. Maybe here can anybody explain how to do this.

    • Official Post

    Ministra is not supported, but Stalker and XC Api. What exactly is your question, do we speak here about Cloud Timeshift (Server timeshift) or Box USB Timeshift from Live TV?

    On XC found that there is cloudtimeshift and it is working,

    What do You mean by ministra is not supported. Formuler working like charm with 5.3.0 ministra (last version which is supported).

    On ministra 5.3.0 catchups working on formuler but how to get Cloud Timeshift (Server timeshift) working on it

    i have a problem witch i see now that its the cloud timeshift in z8 (the could icon in the infobar)

    so if i'm watching a live game then i use that feature the game should start from the begging 00:00 but it starts like 08:00 or 15:00 the time is just random

    if its on the second part it starts from the beginning of the second part and no the all game.

    Could you check if this happens to you because for me its seems a software bug like the one that exists before witch when we use this feature it starts showing another channel.

    and the timebar that appear after we've entered the cloudtime shift if you press >> or << it gaves an error cant play this video or limit playback tome reached even if you go << (back) and if it gaves this error you cant go back.


    Also sometimes the icon (that only) takes a few seconds to appear and i have ti click multiple times in the infobar

    and the timebar that appear after we've entered the cloudtime shift if you press >> or << it gaves an error cant play this video or limit playback time reached even if you go << (back) and if it gaves this error you cant go back.



    the time showed in time bar seems wrong


    Edited 3 times, last by hsl (September 25, 2020 at 6:26 PM).

    • Official Post
    Quote from oliwal

    Hello, I have some troubles with Cloud Timeshift Icon.

    Sometimes the icon is not on display (action bar) directly, if i press settings icon (red button) and then come back to action bar the Cloud Icon appears !

    Is there another solution ? Thanks.

    Please try again after installing the new software update (next week)

    Unsolicited PMs for support will be ignored.

    Duplicate support requests to the forums and helpdesk will be ignored.

    i can confirm that with the last update the icon sometimes disappear from the infobar.

    Also the cloudtimeshift error that i mention in comment #12, it loads a few contents in cache as you can see a bar of cache (just like youtube does) but when you get there to the end of that bar it gaves an error and the game doesnt havent start when

    (the game was in 54 min!!! as you can see in the images)


    please take a look at the images and if you want send me PM

    i would like to see this cloud time shift issues finally fixed that is so much time ago

    the blue bar seems complete wrong because the game in the second image doesnt even star and the bar was in finish almost!!!

    hope that someone really looks at this finally