[Reports only] Hotfix Firmware 10.10.25 and MOL2 Update 10.10.25 for Formuler Z10 Series devices released.

Still have the problem with HTTP 401 on my Z10 but not on a Z8 I borrowed.

Hi,

For some reason my EPG only shows when i go to channel, it is fine after that but i have to go to Bouquet and just move down to all channels before EPG loads.

Any idea why it is not auto populating now?

what do you have with the new update ??? the image passes step by step, impossible to see the TV, nothing ??? no chain is good

after a factory reset and starting the box everything is back to normal, ouffff

Installed new update, still having some refresh issues. Click refresh and boom kicks out of MOL2, reopen it and all my channels just disappear. Restart box open MOL2 back up and everything back to normal. Also have had this issue when opening up VOD then switching back to tv, channels just disappear have to restart box and then tv back to normal with all channels appearing. Not sure if I’m the only one dealing with this but just wanted to point out to possibly look at for future updates. Thanks all!

I just bought a Formuler Z8 Pro for a friend and installed the Z8 Pro, therefore I could compare the two (my own Z10 Pro Max to the Z8 Pro) side by side.

I did an interesting discovery that might explain (some of the) remarcs others have with regards to the (from their perspective inferior) picture quality of the Z10 Pro Max compared to the Z8 (Pro):

On the Z8 Pro, the system (automatically) set the Video Color Space & HDMI deep color to: YCbCr444 8 bit and the picture was excellent, bright, rich colors, high contrast/deep black values.

On my Z10 Pro Max, I used the AUTO settings for the image. Auto resolution, Auto HDR. which results in my Video Color Space & HDMI deep color setting to be set to: YCbCr 420 8 bit. So different from the Z8 Pro. And when comparing the image quality I must admit thet the Z8 produced a richer image, deeper blacks, richer colors...

So I changed the YCbCr 420 8 bit setting of my Z10 Pro Max to YCbCr444 8 bit. After that the image was of identical quality as the Z8 Pro.

BUT... after closing MOL2 and restarting MOL2 the setting for YCbCr444 8 bit was reset to the auto value of YCbCr 420 8 bit ....

I found out that this was caused by the HDR setting, which was set to AUTO.

Once I manually changed the HDR Output mode to OFF, and Color Space Settings to YCbCr444 8 bit and the Display Mode to 4K 60 Hz, the settings did not change anymore and the pricture quality of the Z10 Pro Max was just as high as with the Z8 Pro.

So apparently the Image related settings for the Z10 Pro Max (Sreeen resolution->Display Mode, Color Space Settings, HDR Output Mode), when set to AUTO, select different values when compared to the Z8 Pro, and in my situation the Z8 Pro values give a much better result.

Now, this could well be (only) related to my specific setup, so milage could vary, but it could very well be that playing around with these settings on your Z10 Pro Max give identical improvements.

My advice to test: Set the HDR Output Mode to OFF, play around with the various Color Space Settings (do NOT select AUTO), and set the Display Mode to the desired resolution (do NOT select AUTO) and see if you notice any improvement in image quality, picture stuttering, etc.

@ SAM: This is definitely something for the development team of Formuler to look into and verify.

MyTV app is fine here. Also in the beta version. I only had frame problems with the official software from 14-12-2021 with mytv app

Extra note:just watched a football game… no frame problems. The image was very blury. Tried the same channel on another box (no %10 pro max) and no problem. Good quality.

I still have frame problems with thr dutch KPN app…. I also had the frame problems in that app with the last beta. I did not not have frama problems in that app with the official 14-12-2021 software. The app itself did not have an update.

Quote from Blue_eyes

Set the HDR Output Mode to OFF,

Turning off HDR makes the image darker.

Quote from Pjuro

the problem with the surround sound is always present when it is activated impossible to change the volume with the remote control of the box

I know this is a reporting issue thread however if you’re using an IR1 remote why don’t you simply use the learning function for the remote and pair the volume select from your surround sound remote to your IR1 and then you’ll be able to control your surround sound volume with the Formuler remote?

If you have the BT1 it’s not possible to do that but certainly if you have the other, I’d go down that route

Quote from adrilang

Je sais qu'il s'agit d'un fil de discussion sur les rapports, mais si vous utilisez une télécommande IR1, pourquoi n'utilisez-vous pas simplement la fonction d'apprentissage de la télécommande et associez la sélection du volume de votre télécommande de son surround à votre IR1, puis vous pourrez contrôler le volume de votre son surround avec la télécommande Formuler ?

Si vous avez le BT1, ce n'est pas possible de le faire, mais certainement si vous avez l'autre, je choisirais cette voie

I have the original remote control and even if I had the other one, it's very difficult to change and it's not a small difference in volume but a big one.

Quote from Pjuro

the problem with the surround sound is always present when it is activated impossible to change the volume with the remote control of the box

Use the Android System volume controls

- Formuler remote app -> GTV-BT1 -> Setup volume control -> Android System Volume

You can adjust the volume of the device with the RCU right and left key.

Quote from savior

And the annoying when the formuler wake up the tv every night. Fix it please, its so frustrated to shut down the formuler every night. I want the formuler to go to sleep. For every new update everything gone worse.

Turn off CEC function

Home -> settings -> Device Preferences -> HDMI CEC -> *disble HDMI Control*

After the 10.10.25 update,mytvonline,and when using the addportal option, iptv channels do not work,with the message "a network error has occurred!!

Quote from Anwar Essaheb

After the 10.10.25 update,mytvonline,and when using the addportal option, iptv channels do not work,with the message "a network error has occurred!!

Software cannot be rolled back after installation.

If serious errors occur, please do factory reset.

Quote from Anwar Essaheb

After the 10.10.25 update,mytvonline,and when using the addportal option, iptv channels do not work,with the message "a network error has occurred!!

I just noticed that the Color space setting gets reset to YCbCr 420 8 bit despite my selection of YCbCr 444 8 bit.

I have set the Screen Resolution Display Mode to Auto (4K 60 Hz)

Because if I select manual 4K 60 Hz the screen is displaying a black screen for one second when the image that is being displayed changes drastically (for example when the camera angle changes position or when there is a cut-over of an image/recording), as if there is a drop-out or change of resolution and it needs to resync. Very odd.

When setting the screen resolution Display Mode to Auto, the 1 second black screen does not occur…

SAM can you check why the color space setting does not retain its manual set value and why it is a different value in the Z8 compared to the Z10?

There seems to be something going wrong in that auto detection and settings part of the software.

Hi to everybody,unfortunately the audio problem:big volume difference between dd and stereo when changing channels, has not been fixed, hopefuly with the next update...

Shuttering has disappeard,thanks to the devs and Sam, really great work.

@blue eyes.why are you using 8 bit for your picture? i set mine to auto and it uses 10 bit,colors are great...did you set your avr video settings to pass through? for me this works great.

Thanks again to the devs and please keep on with your updates...

Quote from 64pippo

Hi to everybody,unfortunately the audio problem:big volume difference between dd and stereo when changing channels, has not been fixed, hopefuly with the next update...

Shuttering has disappeard,thanks to the devs and Sam, really great work.

did you set your avr video settings to pass through? for me this works great.

Thanks again to the devs and please keep on with your updates...

@blue eyes.why are you using 8 bit for your picture? i set mine to auto and it uses 10 bit,colors are great...

Answer: plz read my posts in this thread, there I explain the background and reason. Btw, after experimenting I found that YCbCr 420 10 bit instead of YCbCr 420 8 bit also gives a sharper image with darker black/higher contrast.

Yes, my AVR video settings are set to passthrough.

Hello everyone, before I had the shuttering image problem, but with this update the problem is solved, and now I can use my box 100%, thanks to all the devs and SAM

Quote from 64pippo

Hi to everybody,unfortunately the audio problem:big volume difference between dd and stereo when changing channels, has not been fixed, hopefuly with the next update...

Shuttering has disappeard,thanks to the devs and Sam, really great work.

@blue eyes.why are you using 8 bit for your picture? i set mine to auto and it uses 10 bit,colors are great...did you set your avr video settings to pass through? for me this works great.

Thanks again to the devs and please keep on with your updates...

I had this last with an test provider, on my z7+.

Some channels are normal sound and others very loud after changing channels

After the 10.10.25 update,mytvonline,and when using the addportal option, iptv channels do not work,with the message "a network error has occurred!!

please help

Quote from Anwar Essaheb

After the 10.10.25 update,mytvonline,and when using the addportal option, iptv channels do not work,with the message "a network error has occurred!!

please help

If rebooting your box does not work, go to:

Network settings

IP-settings

DHCP

and press enter

The box will request a new IP address and re-establish the connection.

See if that works for you.

Also check the URL to make sure you did not make a typo in the URL.

More and more users getting "Unable to open stream. Server error HTTP 403" since updating to this firmware. No problems on other formuler boxes or with prev updates.

No sound problems for me but some channels still skip frames of freezes for a second. So the update 10.10.25 did not fix it for me. My Z8 works perfect on the same channels that the Z10 pro max has trouble with...

Thank you,Blue eyes for your reply.The strange thing is that m3u method is ok!However,I will try your suggestion.

I am getting the "Unable to open stream. Server error HTTP 403" message as well every now and then.

So it is definitely something box related as we are all using different IPTV provider, internet provider, connectivity method (m3u, xtream, stalker).

Great update!

23-->24beta did a good job
24-->25 also did a good job.
Seems that everythings works great, not even a single problem till now.

All channels have perfect quality, no studder (before, sports had a lot of studder)
sound works great on stereo and surround (only not normalized between swithing channels, some are loud, some are little softer)

running 3x z10 pro max on different locations. All updates ran smooth, only some settings had a reset.

for now.... dont fix whats not broken....this box is running great!

Quote from Rod-G

Great update!

23-->24beta did a good job
24-->25 also did a good job.
Seems that everythings works great, not even a single problem till now.

All channels have perfect quality, no studder (before, sports had a lot of studder)
sound works great on stereo and surround (only not normalized between swithing channels, some are loud, some are little softer)

running 3x z10 pro max on different locations. All updates ran smooth, only some settings had a reset.

for now.... dont fix whats not broken....this box is running great!

Display More

+1

I am facing a problem continue after half an hour get the 401 error , before update everything whas better. I hope they come with a new update soon!

401 error could be your provider issue. I got the same error occasionally on a different box

(Shield) with TIViMate so the error doesn’t seem to be Z10 related. I’m quite happy with the new update.

Could be but i have 3 boxes and i was smart to update only one! And ques what that one i did not update is still working fine like it should be. So what will be the solutions now formuler experts?

I’m still have a stutter problem with 25fps. Certainly a big improvement since the update but it happens for me every couple of minutes. Is anyone else experiencing the same problem?

Quote from p.b

Same here!

For the people with problems...

please do a factory reset of the device, it can really help! And its just 5 minutes of work to get back online.
just install the iptv online provider and via Market.... the Audio Optimizer (open and start also!) and test again.

the other known question is always, do u use it over LAN or over Wifi?
Do u have a busy network? Do u use QoS in the router? Because ive seen this a lot, that it is needed to be ON, because if somebody just started a torrent or download, it can give a network hick-up. With QoS u can give video stream priority...to be shure u have always enough reserved bandwith for tv.

example...The Grand Tour series....uses constantly 95Mbps! not all home networks can handle this properly.

im shure we can get it fixed for you, but there are always things we cannot see from here....it can be so much more outside the formuler box.

as an it expert i see many network variantions and problems, its not always as simple as 123 to get it fixed.
Sometimes a stupig setting we oversee in the box, other times, incorrect router settings.

Please all people, do a reset of the box, and start with a clean updated firmware. (no old temp stuff)

Quote from Rod-G

For the people with problems...

please do a factory reset of the device, it can really help! And its just 5 minutes of work to get back online.

Haha, just 5 min? It takes me hours to install Kodi again with many settings, several add-ons And that’s only Kodi, there are in my case more apps to reinstall.

If you only use a IPTV app then you’re comment is true.

hi after the last update I have problems with my z10 pro max often that the image freeze for 1 to 20 seconds and that happens almost every 10 min and lately sometimes 1 minute of video that repeats for 3 times and then continue.

I have 2 different iptv accounts and both have the same problem

Restart and factory settings didn't change anything

Quote from DX11

Haha, just 5 min? It takes me hours to install Kodi again with many settings, several add-ons And that’s only Kodi, there are in my case more apps to reinstall.

If you only use a IPTV app then you’re comment is true.

hours? hmmz....i think u probably miss a little knowledge...
*make a backup of de root files to usb drive (all folders from kodi you find on the local storage)

after reinstall box, install kodi, copy alle the kodi folders back to local storage....start kodi.
just like a computer with windows, u can make a copy of the kodi/roaming folder (thats where all settings kept)

second option, within kodi, u probably know, u also have build backup options. If u work with kodi, u know to find that option.
give it a try

ive build around 500 kodi pi3 boxes....if i needed to fix all, one by one...from a clean start....it takes years.
so cloning and backup/restoring options are really usefull....i say 10min at least (after backup) to get back online.

hope it helps

Rod-G. thanks for the tips, never tried this.

Quote from Hamp

Properly hard reset how?

from out of the android settings menu....