More in general you can move a movie forward or backward, by using the right resp. left arrow on your remote,this is the circle around the OK button,from there you should be able to navigate to fast forward or fast rewind (Quote VE)
Z11 and Mol3 Bug and issue reports
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- Z11 Series
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SAM -
October 27, 2022 at 9:07 PM -
Closed
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- 4. Instruction Articles
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I have 2 different providers in the Z11 Pro Max and the function of pin channel list is genious and i love it. But i noticed that in my TV list when i refresh the content (I have pinned my live sport categories) the pinned groups dont get refreshed.
I tried to unpin them and then they where refreshed. So my pinned groups dont get refreshed. Only unpinned.
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Hi,
I have bought one Z11 pro max.
I cannot connect to the portal thru myonlinetv 3, i get this error message below.
Updated to the latest firmware i have tested the portal via Smartstb directly on the TV an it works great, so it feels its something with the box.
Any ideas what it can be?
i have made a factory rested and tested it without updates but with the same problem.
Thanks in advance.
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Display More
Hi,
I have bought one Z11 pro max.
I cannot connect to the portal thru myonlinetv 3, i get this error message below.
Updated to the latest firmware i have tested the portal via Smartstb directly on the TV an it works great, so it feels its something with the box.
Any ideas what it can be?
i have made a factory rested and tested it without updates but with the same problem.
Thanks in advance.
Did you try with xtream codes api? Portal url, username and password?
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Did you try with xtream codes api? Portal url, username and password?
Hi, Sorry i am new to this box thing, but what is xtream codes api? i use a portal URL, but no username or password is needed.
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Hi, Sorry i am new to this box thing, but what is xtream codes api? i use a portal URL, but no username or password is needed.
How to use MAC/ID portal, Xtreme Codes Api (XC) and M3U Url on Formuler Boxes.
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Hi, Sorry i am new to this box thing, but what is xtream codes api? i use a portal URL, but no username or password is needed.
That's a Mac based subscription on SmartSTB, so if no user / pass you will need use Mac id.
Now Mac based is only one device unless you change Formula Mac to same as your smartstb and try see it works.
Of if not using SmartSTB no more, then need give your provider the Mac from formular so it works on there. -
That's a Mac based subscription on SmartSTB, so if no user / pass you will need use Mac id.
Now Mac based is only one device unless you change Formula Mac to same as your smartstb and try see it works.
Of if not using SmartSTB no more, then need give your provider the Mac from formular so it works on there.Thanks, i got it to run now, Damn its so much smoother and faster than the STB app on my TV. I love the box.
Only thing on my mind is how i change the filter for vods to newest/latest adds instead as default.
Thanks for all the help!
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- Official Post
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I have the new z11promax,and there are numerous complaints about EPG,For now it only updates for 2-3 hours.
This makes it almost impossible to schedule recordings at night,or early morning.
Is there any news on this issue from the devs. site,with my z10 pro,i never experienced EPG problems, they were simply always available under the guide button.
I already contacted my provider,and they say there are no issues with their EPG server!
I am on MAC ID protocol and on only one sub.
Thx in advance.

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I have a z11 pro max and the epg works well for me it gives me the epg for 7 days so I am connected in mac id
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I have a z11 pro max and the epg works well for me it gives me the epg for 7 days so I am connected in mac id
Thats nice for you,but of little help to me!
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Thats nice for you,but of little help to me!
Did you test change EPG mode to UTC/Normal in portal settings?
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Did you test change EPG mode to UTC/Normal in portal settings?
I did,does not make any difference.
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hi, i have 2 issues from my Z11 Pro Max,
1. The box and TV turn off after playing TV series for four or five minutes without any notification on the screen, but if I watch live channels, it stays tuned all the time??
2. When I move left on the channels list, the right side small screen almost disappears. Please see the attached picture. I appreciate your help
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- Official Post
1. Tested with 3 Series, each over 15Min. played. Was not able to reproduce.
2. Is normal, because you want to use the category list and the channel info do not have in this case any priority.
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- Official Post
Is known and reported already from my side. Happens always when you disconnect your USB Stick.
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Still can't get the EPG to work.
See my previous photos and posts.
Pondering! Shouldn't MOL3 be included here with permission to read the TV tableau? There are no apps here with or without permission to read???
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1. Tested with 3 Series, each over 15Min. played. Was not able to reproduce.
2. Is normal, because you want to use the category list and the channel info do not have in this case any priority.
thanks
my usb not detects by port behind the box but it works on the side port.
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Thanks, i got it to run now, Damn its so much smoother and faster than the STB app on my TV. I love the box.
Only thing on my mind is how i change the filter for vods to newest/latest adds instead as default.
Thanks for all the help!
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Hi
I am having the same problem with Mol3. How did you fix it
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Hi,
i'm a new user... i guess this is the best place to report a typo??
Are you waiting for such small findings?
When I create a server via "Network Storage" > "Add Server" whose path already exists, I get an error message: see screenshot. Exists is incorrectly described there
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- Official Post
When I create a server via "Network Storage" > "Add Server" whose path already exists, I get an error message: see screenshot. Exists is incorrectly described there
Thank you for reporting, will forward.
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- Official Post
Info:
Once again, each reporting should contain which protocol is in use (Stalker MAC/ID, XC Api Portal or m3u) espec. with EPG issues. It is important for understanding, please keep this in mind. Also uploading of screenshots in other language than English doesn`t help much. Please use English language in Screenshots and postings, Thank you.
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Had my z11 pro max a few days now,mytv3 is more modern looking,love switching between my 3 subscriptions, but because it's new there is always bugs,alot of picture noise and screen artifacts compared to switching to the same channel on my z8 pro which is fine,but why is that every time a new box is released there is always complaints of poor pq but eventually always gets fixed?,ui on home screen and mytv3 is laggy at times,there is no utc epg mode like on my z8,epg is a bit slow on loading when scrolling through,the Bluetooth remote should be mandatory instead of the infra red,it's a better remote,using the Bluetooth remote which I bought for the z8 dosent work with my lg b8 tv to control the volume,it worked when I paired it to the z10 and z8,it works fine with my marantz avr,tryed to pair to the tv about 8 times,twice the volume icon appeared on the screen and said it's paired but after I exit the remote app the volume control won't work,it's perfect on the z8/z10
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- Official Post
Display MoreI have the new z11promax,and there are numerous complaints about EPG,For now it only updates for 2-3 hours.
This makes it almost impossible to schedule recordings at night,or early morning.
Is there any news on this issue from the devs. site,with my z10 pro,i never experienced EPG problems, they were simply always available under the guide button.
I already contacted my provider,and they say there are no issues with their EPG server!
I am on MAC ID protocol and on only one sub.
Thx in advance.

We have reported an epg issue in the MAC-ID portal and we are currently working on a fix.
Until the resolved software is released, please use the Xtream-Code (ID/PW) account from the service provider (if possible)
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- Official Post
Had my z11 pro max a few days now,mytv3 is more modern looking,love switching between my 3 subscriptions, but because it's new there is always bugs,alot of picture noise and screen artifacts compared to switching to the same channel on my z8 pro which is fine,but why is that every time a new box is released there is always complaints of poor pq but eventually always gets fixed?,ui on home screen and mytv3 is laggy at times,there is no utc epg mode like on my z8,epg is a bit slow on loading when scrolling through,the Bluetooth remote should be mandatory instead of the infra red,it's a better remote,using the Bluetooth remote which I bought for the z8 dosent work with my lg b8 tv to control the volume,it worked when I paired it to the z10 and z8,it works fine with my marantz avr,tryed to pair to the tv about 8 times,twice the volume icon appeared on the screen and said it's paired but after I exit the remote app the volume control won't work,it's perfect on the z8/z10
1. mytv3 is laggy at times - Please provide a video that shows the exact issue for further investigation. You can upload the Image/Video file here: https://streamable.com/ > Upload file > Copy link > Paste the link with your reply.
2. Bluetooth remote which I bought for the z8 dosent work with my lg b8 tv to control the volume,it worked when I paired it to the z10 and z8, - Formuler Remote app > Choose your remote > Setup Volume Control > Continue > Select LG -
- Official Post
I have 2 different providers in the Z11 Pro Max and the function of pin channel list is genious and i love it. But i noticed that in my TV list when i refresh the content (I have pinned my live sport categories) the pinned groups dont get refreshed.
I tried to unpin them and then they where refreshed. So my pinned groups dont get refreshed. Only unpinned.
Reported. Thanks for your feedback
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We have reported an epg issue in the MAC-ID portal and we are currently working on a fix.
Until the resolved software is released, please use the Xtream-Code (ID/PW) account from the service provider (if possible)
Thx for the info,Daisy

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- Official Post
Hi,
i'm a new user... i guess this is the best place to report a typo??
Are you waiting for such small findings?
When I create a server via "Network Storage" > "Add Server" whose path already exists, I get an error message: see screenshot. Exists is incorrectly described there
Thanks for your feedback. The fix will be included in the next update
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Purely by coincidence,i found out that the radio feature,in mol3 does not work.
The Content Manager says that there are 471 radiochannels available, but trying out at random between 15-20 channels, none of hem work. Its not a high priority issue for me,as i seldom use the feature, I was just wondering if more members have the same experience?
I guess i have to contact my provider about it tonight,as it is probably a provider issue!
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catchup / archive plays wrong show plays one 30 mins in advance.
All category is missing from tv shows and vod.
Newly added section doesnt work shows old shows.
Sort order doesn't work on tv series and movies.
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The sort order also doesnt stay selected when changing catagories on vod or series also.
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I have 2 different providers in the Z11 Pro Max and the function of pin channel list is genious and i love it. But i noticed that in my TV list when i refresh the content (I have pinned my live sport categories) the pinned groups dont get refreshed.
I tried to unpin them and then they where refreshed. So my pinned groups dont get refreshed. Only unpinned.
How do you change the servers ? I can't change between them
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Hi,PA,you should read the post by SAM"Mytvonline3-whats new" It says about connection-in mol3,all registeredportals and playlists stay connected,You dont need the switching process among portals/playlists anymore!(unlike mol2) and from there on the ContentManager is discussed ((Z11series Mytvonline3),interesting reading before bedtime

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Backup and Restore -
So I’ve already setup one Z11 pro and liked it that much I ordered another….
I completed initial setup and then used the backup made on my first device to quickly set the new second one.
It seems the backup and restore function only works for mytvonline3 and doesn’t appear to backup the system, so any additional apps installed, or change of wallpaper or even personal settings preferences are not saved.
Essentially having to set everything up from scratch with the exception of mytvonline3.
Is that correct in how the backup and restore should be functioning?
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- Official Post
Yes this backup and restore is only for MOL3 and not entire box or OS.
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I can't set a recording from the Epg then I am using the Epg for a single channel,work fine on the Z8.
I Can't clear cashe from all apps, settings/device preferences/storage/internal shared storage/cashed data,also working on Z8.
I am using xc in mol3
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i did it on mines, and it work...but it didn't show on the EPG at the time of setting it up, But, it did work
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