Buffering issues

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    Mike, I changed to (Manual) Static but it doesn't make a difference for me. I have buffering on HD channels and on HD Catchup it is unusable. My connected speed is generally in the range 12-15Mbps.

    The same HD channels are working flawlessly on WiFi on TV Mucho for both live and Catchup. Definitely seems to be the Z7+ that has some flaw.

    Also the EPG is very slow to load as mentioned elsewhere.

    Quote from kables

    Mike, I changed to (Manual) Static but it doesn't make a difference for me. I have buffering on HD channels and on HD Catchup it is unusable. My connected speed is generally in the range 12-15Mbps.

    The same HD channels are working flawlessly on WiFi on TV Mucho for both live and Catchup. Definitely seems to be the Z7+ that has some flaw.

    Also the EPG is very slow to load as mentioned elsewhere.

    SAM

    Hi,

    One more reason to Formuler fix the problem.

    My connection on HD channels is between of 6Mmps and 8Mbps.

    In 4K between of 12Mmps and 20Mbps.

    Of course the speed depends on the provider.

    I never test my box in Wi-FI Mode.

    Cheers

    Mike :smiling_face_with_sunglasses:

    Edited once, last by migasmike: add @SAM to conversation (November 12, 2018 at 2:57 PM).

    SAM

    Hi,

    I had open a ticket in Fomuler support, considering the problem of many users have about: "Buffering issues" (The same issue of this topic).

    It´s seems the Formuler don´t wanna take responsibility of the Buffering issues on their Z7+ box.

    Formuler Support response:

    " Buffering issues are a provider/internet issue almost 100% of the time.

    What provider URL are you using, and what is the providers website/contact info I will try to replicate your issue.

    Sincerely,

    Formuler Support "

    Guys, i can say that i have another box, a cheap box from a Chinese brand and works very good, without buffering issues problems.

    Sincerely,

    Mike

    Mike :smiling_face_with_sunglasses:

    Edited once, last by migasmike (November 28, 2018 at 11:31 AM).

    buffering issue isn't a box problem. probably the way you setup your box.

    Of course it's related with Formuler!

    I've changed to static IP, it does work better. Sometimes when I open some channel it's freezing from the beginning and when I change to other and go back to the same channel, it works fine. It's clearly bug with the device!

    As I wrote before, there's no issue when I use a different device with the same IPTV provider on same channels!

    I've tested on my TV with Smart IPTV, my laptop with VLC, my phone with couple of Android applications and all of them are working fine.

    Quote from emco83

    Of course it's related with Formuler!

    I've changed to static IP, it does work better. Sometimes when I open some channel it's freezing from the beginning and when I change to other and go back to the same channel, it works fine. It's clearly bug with the device!

    As I wrote before, there's no issue when I use a different device with the same IPTV provider on same channels!

    I've tested on my TV with Smart IPTV, my laptop with VLC, my phone with couple of Android applications and all of them are working fine. SAM

    SAM

    I agree 100%

    i have made the same tests has you do and the conclusion are the same!

    Formuler related problem.

    Cheers

    Mike :smiling_face_with_sunglasses:

    Edited once, last by migasmike: Add same @SAM to the post (November 28, 2018 at 11:31 AM).

    I have same problem loding loding this white cirkel loding. And have update to last firmware IPTV app. And i have

    100 /100 mbit . I test to turn off z7+ and turn on and works better. But i can't do this evry Day. Turn Off and turn on.something is wrong. So please PM me if i can change anything.

    After new testings, I can tell now by disabling Network connection from the settings and connecting with WiFi, all the channels are working fine and they are even loading faster!

    I will inform you if anything changes, but for now this fix may help someone.

    I hope the Formuler team will look on the network drivers and test little more, so to fix this problem soon.

    EDIT: Unfortunately when I zapping the channels, sometimes it buffers from the beginning and it's impossible to watch, so when I go to other and get back to the same channel, it loads fine.

    Even with the newest firmware the issue is not fixed.

    The previous 4-5 firmwares were great, such a shame I cannot downgrade.

    Mevi

    I've already tried with portal and m3u. It's the same.

    Edited 6 times, last by emco83 (December 1, 2018 at 3:13 PM).

    I used to have the same issue mentioned here.

    After changing DNS to 8.8.8.8 and a static IP, no buffering issues.

    I’m not sure if one or another or both fixed the issue but definitely no buffering any more.

    So it is not Firmuler issue after all, at least not in my case. 😉

    OK, I've switched back with LAN and I've tried with changing the DNS to 8.8.8.8.

    The issue with zapping it's still the same like my previous post using MyTVOnline.

    "when I zapping the channels, sometimes it buffers from the beginning and it's impossible to watch, so when I go to other and get back to the same channel, it loads fine."

    I've already restarted the MyTvOnline app.

    but, I've tested with STB Emu, Perfect Player and it doesn't have a single freeze at all!

    Quote from emco83

    OK, I've switched back with LAN and I've tried with changing the DNS to 8.8.8.8.

    The issue with zapping it's still the same like my previous post using MyTVOnline.

    "when I zapping the channels, sometimes it buffers from the beginning and it's impossible to watch, so when I go to other and get back to the same channel, it loads fine."

    I've already restarted the MyTvOnline app.

    but, I've tested with STB Emu, Perfect Player and it doesn't have a single freeze at all!

    Have you tried a static IP?

    Hi eveerybody,

    I have an issue while watching VOD 4K : everything runs smoothly during the first 30-45 minutes, then the buffering starts (frequency +/- 3 minutes)...

    When I reboot the router or quit MytVonline and go back to the movie, it runs smoothly a few minutes and then buffering starts again.

    Using a VPN or not , does not change anything.

    My Z7+ is wired (Wifi is even worther), Static IP outside DHCP range. DNS switched to 8.8.8.8. Connection speed : 92 Mbps down .

    Could a direct PPPOE connection help ?


    Thank you for your help

    Hi,

    My advise, open a ticket on https://support.formuler.tv/new

    Formuler have to assume her responsibility.

    Cheers

    Mike :smiling_face_with_sunglasses:

    Guys,

    Don't forget that buffering issues could also be what's between the streaming server and your isp. If there's a system having routing problems, network issues, or possible throttling along the way.

    My setup is very simple. 50mbps, yes.. only 50mbps with 2 z7+ wired, 2 ipad and 2 iphone. No buffering issues.

    I could run 5 streams at the same time with no issues and I'm with Spectrum Cable (Time Warner Cable)

    One thing I have noticed, is that the Z7+ become hot (very hot) when the buffering starts. Could it be this be the explanation ? Critical temperature is reached...

    To Rickiev : I understand your point of view, but what I can not explain, it works fine for 45 minutes, then bufferings starts (also frequency of buffering increases). I have this issue only with some 4k VOD streaming (not all...), no issue with FHD or normal streaming.

    Kind regards

    Chocolate

    Evening

    I am now nearly certain that the buffering has nothing to do with the box or how it is set up and all to do with mytv app.

    I have three providers linked to the mytv app today it has buffered like crazy to the point where all of them were unwatchable.

    I decided to install the providers own apps and I haven’t had a single buffer with them.

    Any idea what the optimum settings are for the mytvonline app?

    Quote from Mgr1980

    Evening

    I am now nearly certain that the buffering has nothing to do with the box or how it is set up and all to do with mytv app.

    I have three providers linked to the mytv app today it has buffered like crazy to the point where all of them were unwatchable.

    I decided to install the providers own apps and I haven’t had a single buffer with them.

    Any idea what the optimum settings are for the mytvonline app?

    Hi,

    Do you have a box from other brand, to test your three providers?

    Cheers

    Mike :smiling_face_with_sunglasses:

    Quote from Mgr1980

    Evening

    I am now nearly certain that the buffering has nothing to do with the box or how it is set up and all to do with mytv app.

    I have three providers linked to the mytv app today it has buffered like crazy to the point where all of them were unwatchable.

    I decided to install the providers own apps and I haven’t had a single buffer with them.

    Any idea what the optimum settings are for the mytvonline app?

    That's odd. I have three provider as well, plus one using the mac address. No issues. The mac is a static ip assigned by my router. M3U links with the other providers. No issues with buffering. My speed is only 50 mbps, nothing major and works perfectly.

    As Rickiev, I experience no or very little buffering issues. The only setting I changed in MOL is I put the buffering time at the lowest. Otherwise, all plug and play. Plus a really good IPTV provider. He offers me the option to change sources for the stream if I do experience buffering. In 99% of the time, this solves any issue in those few cases there is an issue. If things cannot be solved, its almost always an issue with the source of the stream. This can even be streaming the wrong content. Changing sources solves this issue as well in most cases.

    But don't forget: this is IPTV. If you want a perfect service 100% of the time, this is not for you. There always will be issues.

    Quote from Mevi

    I have been testing this product for about a week now and all I can say that it works perfect !

    No buffer on 4K VOD movies, no buffer on IPTV channels.

    I recommend it to everyone who has problems with buffering:

    https://www.aliexpress.com/item/IOCREST-u….41084c4dbIdAay

    Mevi

    Hi,

    It´s supposed we have problems with Ethernet connector of the Formuler Z7+ (10/100Mbps), to buy a USB external RJ45 gigabit adapter?

    No make any sense in my opinion.

    Happy new Year

    Cheers

    Mike :smiling_face_with_sunglasses:

    Quote from Mevi

    I have been testing this product for about a week now and all I can say that it works perfect !

    No buffer on 4K VOD movies, no buffer on IPTV channels.

    I recommend it to everyone who has problems with buffering:

    https://www.aliexpress.com/item/IOCREST-u….41084c4dbIdAay

    Mevi

    I tested my formuler Z7+ with a external USB 3.0 Ethernet adapter and the buffering problems are the same! a lot of buffering.

    Tested with https://www.tp-link.com/us/products/de…3_TL-UE300.html

    Mike :smiling_face_with_sunglasses:

    I gave up and purchased something else since two weeks. It doesn't have any buffering and it's a real beast.

    I won't mention the name of the other device, 'cos I don't wanna brake any forum rule.

    Bye, bye, Formuler it was a great journey, even tough it was short.

    Hi:Also with buffer problems on a Z7+ i am going to explain here my net work and i just order a Z8 to see where this go.

    I am in portugal with fiber 1Gb/ 300Mb router with internal network at 10Gb an 1Gb, router is capable of 8 to 10 Gb of routing at the moment, I am a Network admin for big networks. What i have done:

    1- going to manual ip not dhcp ( android 7 problem when it sleeps after wake it stays on 10Mbit)

    2 - use a usb ue300 with a Gbit ethernet port ( burst of network goes from 60 Mbits max to 130 Mbits) it improves fast loading on mytvonline

    3 -tested network speed with iperf3 on internal net 600-700 Mbits tcp ( the server side is at 10Gb)

    So its NOT network (speed test for outside PT gives 930Mbit down 280Mbit up) 4ms in pt, 38ms to 40ms for france my iptv provider

    Next week i will post results with Z8 and MytvOnline 2 (software)

    I am going to solve this anyway the hammer is ready :smiling_face:

    great news friend.

    I like to follow from now on your posts.

    Great network do you have btw👍🏻

    ive had the z7+ since it came on the market.i changed to static ip rebooted router and device,bingo no buffer at all.a lot of isps can detect sertain devices and throttle internet try using a vpn like express vpn see if that makes any difference.i no for sure isp will throttle e2 devices {zgemma} another consideration is to do with providers servers,were there located

    Edited once, last by winstonwolfe (January 27, 2019 at 12:15 AM).

    Quote from winstonwolfe

    ive had the z7+ since it came on the market.i changed to static ip rebooted router and device,bingo no buffer at all.a lot of isps can detect sertain devices and throttle internet try using a vpn like express vpn see if that makes any difference.i no for sure isp will throttle e2 devices {zgemma} another consideration is to do with providers servers,were here located

    Hi: thanks but that is not the case i have a server in france where i can login wiht sstp vpn or pptp vpn and my router is capble of 2.5Gb 256 tunnels with AES-256-CBC + SHA256 so they con not throttle anything as i can do bandwith test with the server in france inside the vpn and i get always 98 Mbits

    the network is limited at 100Mb no trafic limit, and i can check if there was throttle i could sense it more to do throttle on https (sstp vpn) most isp do not do that because of complains of clients.