Hello....after recent IPTV downtime my provider has re-established service but NOW when I load IPTV Portal (which hasn't changed address) the usual panel come up but remote is unresponsive...you cannot choose any item...and after a few seconds Z8 box restarts on it's own. Never happened before. Software on Z8 latest. Cannot even edit or delete IPTV and re try with other. Any solutions please?? Thanks
MyTvonline issue
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- Official Post
Try XC API connection as an alternative if available in the meantime.
Then ask your provider to contact formuler support https://support.formuler.tv
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- Official Post
It is a different way to connect to the same service.
Ask your provider if it is supported and if they can provide it to you.
And ask them to contact formuler support.
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- Official Post
Of course you can edit your MOL2 settings.
Just cancel the portal connection by pressing the back or exit button on the remote.
Then open the Main Menu and edit your settings.
Failing that, disconnect your Z8 from the network and then the portal connection will fail automatically.
After that you can open the Main Menu and edit your connection settings.
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- Official Post
As you pointed out ONLY way to delete or edit my IPTV settings is to disconnect network. This for me is pointing that MyTvonline app latest update is to blame.....is there a way to go to previous version without resetting whole Z8 Box?? or maybe there is an another 3rd party app which I can install and try out to figure out what is at fault? thanks for your help
You previously said your provider was experiencing technical difficulties. The Z8 software update has nothing to do with it.
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I'm having the exact same issue.
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I'm having the exact same issue.
So....anyone else having this issue after latest MyTvOnline2 update?? any other solutions? thanks
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You previously said your provider was experiencing technical difficulties. The Z8 software update has nothing to do with it.
How can you be so sure?
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Try XC API connection as an alternative if available in the meantime.
Then ask your provider to contact formuler support https://support.formuler.tv
How do we select this option on the Z8?
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- Official Post
How do we select this option on the Z8?
Read this article -> How to use MAC/ID portal, Xtrema Codes Api (XC) and M3U Url on Formuler Boxes.
How can you be so sure?
Because he know more about this boxes then the entire community together
How ever, we could try something else but give me first needed data.
1. Could you tell me the installed firmware and MOL2 version on your box?
2. Name all devices that are connected with the box.
3. Which apps was installed before the box started to freeze?
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I’ve got the exact same issue it restarts and remote is not responsive
firmware 1.4.22Tv online 7.2.2
Only a usb connected to box
Apps tivimate Netflix 1.1.1.1 tea tv firelinked aptiode airscreen and morph
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- Official Post
1. Unplug usb
2. Close all apps in background (menu button holding 2sec and then red button to close all apps)
3. Install the latest Cumulative Beta -> Beta firmware 1.4.25-1.4.30 / Mytvonline 2 software 7.2.3-7.3.0 for Z8.
How To Install:
Home Menu -> Software Update -> in this windows just press "0227" -> Red Icon and Beta Test SW appear (right corner) -> Press Red Button -> Now is the Firmware and Software shown, press now "OK" button for install.
Let the box to do everything alone until you see home menu, after update and first start the box needs more time to boot.
4.Test your box and only mytvonline2 app to see if box freezes or remote becomes unresponsive. If all works fine and the box works without freezes, then could be some of the installed apps the issue. Now you can start to use app by app an test how the box react. If the issue appear again after using some of your other installed apps then deinstall this app, reboot box and check again.
5. If nothing of this helps, make factory reset and set the box new.
6. Plug in usb
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firmware 1.4.30
Tv online 7.3.0
Nothing connected to Z8No new apps installed
Did factory reset
Same problem still exists, locks up and becomes unresponsive while logging into portal, then reboots itself.
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its your provider it does it on one of mine but not the other its not the box
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- Official Post
In case of jacknuls i see the issue also on provider side.
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How are you connected to that provider? Did you try to connect with m3u link?
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How are you connected to that provider? Did you try to connect with m3u link?
Had a response from my provider...told me to wait a few more days and see what progress is made. If issue is not resolved...yes I will try M3U link either on the Z8 or will use my old VU+zero.....
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Can confirm it’s a provider issue using the portal address but if using m3u it’s ok and works
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- Official Post
The problem is, affected providers changed, downgraded or upgraded their server scripts and this is the result. The providers must finish first their software change so the devs. can know later what is exactly changed, downgraded or upgraded to make also changes in MOL/MOL2, if neccessarry.
Affected Users should use for this time m3u playlist for connect.
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it's simple, MyTVonlnine need to support API xtreamcodes v1, not V2 because it's down
do not wait xtreamcodesv1 to be upgraded because it's encrypted version.
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Same issue with myself. Updated to latest software and still same issue.
Now using Stbemu and works perfectly.
Mytvonline loads to 89 percent then restarts box. Will not load at all.
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you have to change ur dns to get it back working. If it ends /c/ change it to :80
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Tried that pal but still didn't work.
Error
Check portal url
Server returned http 403
Code 7-400
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Same issue with myself. Updated to latest software and still same issue.
Now using Stbemu and works perfectly.
Mytvonline loads to 89 percent then restarts box. Will not load at all.
My Provider has fixed issue regarding loading of his URL on MyTvOnline2....he asked me for my Mac Address again and told me to restart Z8 and try again and now it works...
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Thanks.
I'm just waiting on him replying back. Hopefully he can do the same thing that your supplier has done.
Thank you
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Bear in mind that some providers are no longer using Xtream Codes.
many providers that have downgraded their XC version means they’re using a hacked one which really is not advisable even if it does get people back online quicker.A lot of providers are testing and moving panels away from XC; this means providers will need to speak direct with Formuler and other DEVs to work out a solution.
For the end user it’s just a waiting game. If you’ve got a good provider they should be keeping you well informed!
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Bear in mind that some providers are no longer using Xtream Codes.
many providers that have downgraded their XC version means they’re using a hacked one which really is not advisable even if it does get people back online quicker.A lot of providers are testing and moving panels away from XC; this means providers will need to speak direct with Formuler and other DEVs to work out a solution.
For the end user it’s just a waiting game. If you’ve got a good provider they should be keeping you well informed!
Exactly....My Provider has moved onto some kind of New Panel and that is why I had issues on my Z8 or specifically MyTvOnline2. Until Provider fixed the issue I installed StbEmu Android app which works perfectly for those who have IPTV URL and not M3U link. I intend to keep this app just in case future issues crop up.
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I am experiencing the same issue. I connect 100% to provider but black screen. Was working fine yesterday. I went back to factory settings and only app I reinstalled was my VPN.
Connect 100% to provider but black screen. Provider checked and said there is no problem with my M3u line which I have connected via Playlists
I have never installed the beta version and my box shows under "software update" I am running 2.06 v1.4.22 dated July 23, 2019.
I would be grateful for any guidance
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I am experiencing the same issue. I connect 100% to provider but black screen. Was working fine yesterday. I went back to factory settings and only app I reinstalled was my VPN.
Connect 100% to provider but black screen. Provider checked and said there is no problem with my M3u line which I have connected via Playlists
I have never installed the beta version and my box shows under "software update" I am running 2.06 v1.4.22 dated July 23, 2019.
I would be grateful for any guidance
Try a different android app instead MyTvOnline2 for your M3U link and see if it works so you can know if it is problem from Provider or from MyTvOnline 2 app.
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Ask your provider to re-activate your MAC address. I think that's what raven0581's provider did with his MAC.
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Ask your provider to re-activate your MAC address. I think that's what raven0581's provider did with his MAC.
Yes..that is what my Provider did..but I am using URL not M3U link like orm123....so maybe he has different issue...but he still could try that out.
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I have got the same problem.. Loads to 100% and a few seconds later the z8 automatically restarts. Many tries later still the same. Watching is not possible. Any solutions?
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I have got the same problem.. Loads to 100% and a few seconds later the z8 automatically restarts. Many tries later still the same. Watching is not possible. Any solutions?
Ask your provider to give you m3u url, if they only use mac then ask them to re activate your account
