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Hi Guys,
I know exactly what you mean, but what I have found when I use my Nord VPN and you try Different countries it works.
But, you have to leave 1 to 15mins to work sometimes. I found my Providers are a bit slow at times...
Hope this is of some HELP...
Cheers
Popeye05
I have the same issue I can not connect to my portal since the last update.
Updating your firmware is not always better.
I've got the same issue, can't connect to my portal anymore since FW 1.4.75.
Rolling back can't be done. Factory reset doesn't work.
Once it's fixed I'm never ever gonna update again!
Updating your firmware is not always better.
I've got the same issue, can't connect to my portal anymore since FW 1.4.75.
Rolling back can't be done. Factory reset doesn't work.
Once it's fixed I'm never ever gonna update again!
Yeah, I'd really like to know why Formuler can't make it possible to install older fw?
"Update at your own risk" and impossible to rollback. People will hesitate to install new fw which leads to longer time before bugs are discovered which in turn leads to more work for Formuler....
I can connect to my portal, but I do not get any image. Just a black screen.
This is getting comical lol. I had at least 50 complaints they can't connect to portal. So do we tell all customers not to upgrade?? Formuler staff can you not test before releasing firmware? Hit me up and will give you access to test for for free.
If there were no updates. People would still not be happy. Remember. You are not forced to update your box.
True Den if I knew my portals wouldn’t work I would have not upgraded firmware.
True Den if I knew my portals wouldn’t work I would have not upgraded firmware.
i have the same problem i did factory reset i still not working can some one help me out
pinnoes
Ok, now I'm also with a non functional MOL2.
Got the black screen, checked provider status and with my phone. Everything was OK. So i ran the updates....
Deleted the portal, made a new one, pulled the plug and waited 20 minutes.
Tried again, portal loads 10% but nothing more. Can still log in with other devices so no problem on the provider side...
What now? Factory reset? Doesn't seem to help other people here?
Maybe formuler should roll out the latest working firmware and MOL2 as a new version to temporarily fix this...
Unfortunately, I am not able to As well after the upgrade, can you please support? Thanks
So, I managed to get my machine up and running, with the latest firmware.
Here's what I did, maybe it helps someone else who has problems?
* Got problems with screen go black in mol2. Checked with other devices and provider server status. It worked everywhere else and no downtime on servers, so... Tried to pull the plug for a while, no difference.
* Updated to latest firmware and latest mol2 to try and fix it. Didn't help, in fact, now i can't even log into the portal. Stayed at 10% when i tried...
* Did a factory reset thru the settings menu. When it came back on the screen the resolution was way off and the screen switched between showing and turning black every other second. Managed to update to latest firmware despite of this. When it restarted the machine was updated but the flickering was still there.
* Pulled the plug and let it be for the night. This morning it was even worse, couldn't get any picture at all. The z8 lamp switched between red and green every other minute or so...
* Ok, time for the big guns. Removed everything non-original like usb storage and another USB air mouse remote.
Changed hdmi- cable and switched hdmi-port on the tv. No change...
* Did a manual reset following this: https://support.formuler.tv/kb/article/61-…8-zalpha-z-neo/
* It came back, no flickering and resolution looked normal. Updated to latest everything. Mol2 got the latest 1.4.75. Went in there and made a new portal again.
Success! Everything is back as before, portal works..
I don't know if maybe the manual reset is cleaner than the menu settings one? Or if it was the hdmi-swap, but it seems unlikely since it's been working perfect before and shouldn't affect login to a portal...
Anyway, will add some apps and put back my storage and the other remote, set my ethernet back to static so we'll see, but so far it looks good....
Edit: just remembered that after my first menu factory reset my static ip info was still in there. There must definitely be a difference between the two types of resets? Everything should go back to factory settings but it didn't..
Any timeframe when it will come a fix to these black screen issues? SAM
Any timeframe when it will come a fix to these black screen issues? SAM
Would love to know also, pretty major problem to not be able to watch tv on your box that is made for watching tv...
Where should we post these details of portals not working?
Hi All.
I’ve noticed that for the past two updates including the most recent (the current hotfix)
In network settings, static ip appears to be the default setting.... not ideal if people don’t know how to configure for that.
By changing to DHCP and then waiting a few minutes or even rebooting your device once DHCP is selected, again wait a couple of minutes and your network will then show, that method is for both WiFi and Ethernet.
Do not change to DHCP and then immediately try to connect your portals. On the Formuler Home Screen, see the network icon at the bottom, at first it will have ...! Icon showing, by waiting a few minutes it should change to reflect WiFi logo or <...> for Ethernet!
Had a few people I know with the same issue and so that’s how I resolved the matter!
Maybe the devs could revert back to DHCP as the default.
I hope this helps
Where should we post these details of portals not working?
Of course in this thread here.
So that there are no misunderstandings: Only reports with installed FW 1.4.75. Hotfix where the portal connection was working before update!
Other versions, provider problems, wrong included url`s or wrong registered ID`s, VPN, etc. doesn`t count.
Please only reports from people who are 100% sure the last Hotfix was the reason for broken connection. Example: At 18:00 was working, at 18:10 update and after that no working connection but tested same connection with other IPTV app where it works. Thank you.
1. The Symptom in detail. What happens exactly, step by step. Thx. - 99% of the time, its after starting the box from standby. i Only get black screen on all channels. Tried to press update in the menu but only get error that couldnt update.
2. The connection type (Stalker MAC/ID Portal, XC Api Portal or M3U Playlist). - Stalker
3. What did you to solve the issue: MOL2 Cache and Data delete, factory reset, current connection deleted and created new, box restart? - Unplugging the box has always helped me.
4. The latest Hotfix 1.4.75 should work on the box (please upload your screenshot from update screen) 
5. If the connection is stalker MAC/ID, please check your url first if at end -> /c/ <- is included or not. ("/" «slash is important for now).
If you put slash "/" at end and the issue occurs again, please delete "/" at the end of the URL and try again. - Gonna test this. i had the / in the end. So i deleted it now.
And i checked if i had static or DHCP in my internet settings, i have DHCP selected. Dont remember if i have changed it to that myself after the update tho.
EDIT: 11/10 It happened again this morning, even without the / in the portal adress.
Anybody else having issues with channel freezing..? i did factory reset software reset, multiple time... as i was blaming my service provider and confirm with few other that.. from service provider end there is no issues with channel freezing or buffering and working flawlessly and seems like MTO2 is the giving issues.. what am i suppose to do at this point to fix the issues.. can someone guide me has anyone come around the solutions or do we just have to wait for another update...
Anybody else having issues with channel freezing..? i did factory reset software reset, multiple time... as i was blaming my service provider and confirm with few other that.. from service provider end there is no issues with channel freezing or buffering and working flawlessly and seems like MTO2 is the giving issues.. what am i suppose to do at this point to fix the issues.. can someone guide me has anyone come around the solutions or do we just have to wait for another update...
https://support.formuler.tv/kb/article/154…thernet-issues/
Try also with static IP + box and router reboot.
https://support.formuler.tv/kb/article/154…thernet-issues/
Try also with static IP + box and router reboot.
done this.. still not resolved.!
https://support.formuler.tv/kb/article/154…thernet-issues/
Try also with static IP + box and router reboot.
any possibilities go back on previous version??
Tested today a lot on many different boxes and found something. If you use ethernet and have issues with connecting to provider, No Live TV or Black screen. Change to Wifi and restart the box once, wait until the box connect again to Wifi and test again.
was having no issues with the ethernet for for sake of it.. been using wifi since yesterday but freezing continues.. ..
What about the Widevine L1 cert level?
If all works fine with ethernet then it's ok, don't change anything. Was only hint for such users with issues to test with wifi if ethernet in use.
when will be fix available? for the freezing issues.. or am i the only one apart from some users are seems not bothered about the issues.
when will be fix available? for the freezing issues.. or am i the only one apart from some users are seems not bothered about the issues.
Please don`t mix my last posts and comments directly with your issue, i was talking more about no connect to portal, No Live TV ,Black screen and mentioned Ethernet<>Wifi.
Freezing can be reason from everything or just one part. To solve this, you need to go deeper in research and try to do more tests from your side.
1. Test with same connection (Stalker MAC/ID, XC API or M3U) to provider with MOL2 and some other IPTV app to compare if this is not maybe provider issue. Some trial from other provider is also useful for testing. If MOL2 is not ok and with other iptv app no freezes occur, then proceed with 2. and continue.
2. Box factory reset that deletes everything, fresh setup. First test without any installed 3th apps on the box or connected devices.
3. Router restart (should be done at least once in the week and each time if such issue happen). Not to forget router works 24/7h.
4. Test with and without VPN. (ISP restrict`s or change from to time something + useful if your provider goes blocked from ISP in future).
5. Change from dhcp to to static ip, solved also many issues on user side. etc.
Btw. for such issue will not come any fix, because would MOL2 or last Update be the reason for freezers, everyone using such box would have the same issue and that is not the case.
surprise to know all of the above mentioned steps done while back.. no need to do more testing as its pretty clear on my side what seems to be the cause as all this time I was no having any issues.
factory reset done twice including manual steps.
ethernet, WIFI, static dhcp... comes to my router silly but had to waste my time on that too to just make sure in order to follow the steps to test....lol... i m on gig network.!
no worries if ppl dont seems to be having issues with freezing then it is what it is.. will dump the box if next update wont fix!
till then will have other backup option and seems to be no issues on that.. to get right to the point about MOL2 issues
Thanks for all your help anyway.!
Just sharing my experience, I faced occasional freezing problems with few Live TV and Catch-up channels for unknown reason in the initial days of Z8. I turned on the buffer, timeshift / recording on and having my HDD plugged in to Z8 always, I never faced the problem again. Even if the freezing is happening due to poor streaming/network signal, I just pause it for few seconds and then able to watch uninterruptedly.
Display MorePlease don`t mix my last posts and comments directly with your issue, i was talking more about no connect to portal, No Live TV ,Black screen and mentioned Ethernet<>Wifi.
Freezing can be reason from everything or just one part. To solve this, you need to go deeper in research and try to do more tests from your side.
1. Test with same connection (Stalker MAC/ID, XC API or M3U) to provider with MOL2 and some other IPTV app to compare if this is not maybe provider issue. Some trial from other provider is also useful for testing. If MOL2 is not ok and with other iptv app no freezes occur, then proceed with 2. and continue.
2. Box factory reset that deletes everything, fresh setup. First test without any installed 3th apps on the box or connected devices.
3. Router restart (should be done at least once in the week and each time if such issue happen). Not to forget router works 24/7h.
4. Test with and without VPN. (ISP restrict`s or change from to time something + useful if your provider goes blocked from ISP in future).
5. Change from dhcp to to static ip, solved also many issues on user side. etc.
Btw. for such issue will not come any fix, because would MOL2 or last Update be the reason for freezers, everyone using such box would have the same issue and that is not the case.
I have know multiple users with black screen issues on z8 devices and zx 5g...
Any suggestions.. Z8 on the 1.4.75 Hotfix + have 4 connections on my account. No longer able to record a program + watch another channel at the same time in MOTV2, get an error that a recording is in progress. Other IPTV apps work. Have tried delete cache, data, removing the connection + adding it again, but still doesn't allow me to change the channel while one is recording.
Help me please. My iptv was well since a long time. But few days ago no connection. Message error code 7. My Firmware v1. 4.75.
Please my English is not very good no difficult word.
Display MoreHey.
The trailers are working now is language is set to Danish in android settings.
And I can now search for Danish subs.
Just one problem.
In Denmark we use Æ, Ø, Å
IT some how can't show them in the subs. So it change it.
The right text in the sub here will be
" Vi skal nok få dig til St. Jo"
På ingen tid
It's the same in all subs I try in mol2 from Opensub.
This was fixed in the current MYTVOnline2 BETA software release. version 7.10.0
Display MoreHey.
The trailers are working now is language is set to Danish in android settings.
And I can now search for Danish subs.
Just one problem.
In Denmark we use Æ, Ø, Å
IT some how can't show them in the subs. So it change it.
The right text in the sub here will be
" Vi skal nok få dig til St. Jo"
På ingen tid
It's the same in all subs I try in mol2 from Opensub.
Hi,
The issue was patched in the latest BETA firmware.
If you would like to test the BETA, please follow the instructions below:
Thank you.
Display MoreIf i open it in notepad on my pc the Æ,Ø,Å is in it. It just don't get showed in mol2.
This is from the srt file
76
00:07:27,680 --> 00:07:30,797
Vi skaI nok få dig tiI St. Jo
på ingen tid.
and this is right
Subs from vods that have Danish in it. Shows it right.
It's only when it gets download from Opensub.
Hi,
The issue was patched in the latest BETA firmware.
If you would like to test the BETA, please follow the instructions below:
Thank you.
This was fixed in the current MYTVOnline2 BETA software release. version 7.10.0
Is the trailer is working in VOD and series info there? Thanks
